Aveda Store Manager

Compensation
$52,700–66,000/year
Department
Retail & Boutique Operations
Industry
Perfumes, Cosmetics & Prestige Beauty
Posted
Sep 22, 2026

Estée Lauder Companies seeks an experienced Store Manager for Aveda in Ottawa, ON to lead sales operations and team.

Role & Responsibilities

  • Lead, coach and develop the team of Sales Associates to achieve all sales, customer service and operational targets
  • Create and execute an agile business plan to recruit and retain customers through strategic targeting and impactful in-store events
  • Manage all aspects of customer relationship management with a focus on exceptional service delivery
  • Direct business operations including inventory management, facilities oversight, cash reconciliation and staff scheduling
  • Conduct sales analysis and set sales and customer service targets aligned with company objectives
  • Plan and execute in-store events and promotional activities
  • Recruit, train and mentor store team members to foster a high-performing culture
  • Manage retail point-of-sale operations and systems
  • Oversee store hours and scheduling, including weekends, nights and special events

Qualifications

  • Proven retail management or assistant retail management experience, preferably within cosmetics or prestige beauty
  • Track record of leading a team to achieve sales and customer service targets
  • Business planning experience including sales target setting, customer service target setting, sales analysis and staff scheduling
  • Retail operations experience including inventory management, facilities management and cash reconciliation
  • Experience creating and executing in-store events
  • Proficiency with retail point-of-sale software
  • Proficiency in Microsoft Office
  • Ability to provide inspirational, authentic and personalized customer service
  • Ability to work retail hours including days, nights, weekends and special events in a fast-paced environment
  • Legal right to live and work in Canada

Skills

Retail point-of-sale software Microsoft Office Sales analysis Inventory management Staff scheduling Business planning Customer relationship management Event planning and execution Team leadership and coaching

Experience

Proven retail management or assistant retail management experience preferably within cosmetics or prestige beauty. Candidates should demonstrate proven leadership, coaching and business management skills gained in a fast-paced retail environment with measurable success in achieving sales and customer service targets.

Education

Not specified

Workplace

The role is situated in Ottawa, Ontario, Canada.

Compensation

The base compensation for this position ranges from USD 52,700 to USD 66,000 per annum.

Benefits

Health insurance coverage (medical, dental and vision), wellness and family support programs, life and disability insurance, retirement savings plans, education-related programs, paid holidays and vacation time, competitive incentive compensation programs and commission/bonus plan eligibility

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Aveda, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Manager», «Counter Manager», «Sales Manager», «Beauty Store Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.

Aveda

Aveda Store Manager

Ottawa, Canada

Continue to the application.

Country and Language