- Employment
- Full-time
- Seniority
- Senior
- Department
- IT & Technology Systems
- Industry
- High Jewelry
- Posted
- Oct 30, 2026
About Birks
Founded in Montreal in 1879 by Henry Birks, Birks is a distinguished Canadian jewellery house whose heritage combines fine craftsmanship, refined design and attentive client service. Renowned for its diamond jewellery and enduring connection to life’s milestones, the brand occupies a distinctive place in Canada’s luxury landscape. As an employer, Birks brings together expertise in jewellery, luxury retail and client relationships, alongside the corporate disciplines that support its business. Its professional environment places a premium on product knowledge, attention to detail and the ability to create meaningful client experiences, offering a compelling setting for careers rooted in luxury and personal service.
Birks is seeking a Senior Business Applications Developer to serve as a Salesforce Commerce Cloud technical reference and build, support, and integrate digital commerce and Microsoft business applications. The role partners with e-commerce, marketing, operations, data, quality assurance, and business teams, and contributes to practical AI use cases.
Role & Responsibilities
- Design, develop, test, deploy, and support B2C storefront capabilities in Salesforce Commerce Cloud, primarily using SFRA.
- Build and maintain front-end and back-end components, cartridges, controllers, ISML templates, services, Business Manager configuration, catalogues, promotions, content, data feeds, and scheduled jobs.
- Create and support integrations through OCAPI, SCAPI, REST APIs, web services, JavaScript, Node.js, JSON, and SQL.
- Design and maintain Power Apps, Power Automate flows, and Power BI reports and dashboards to simplify internal processes and strengthen decision-making.
- Work with SharePoint, Microsoft Lists, Dataverse, Azure Functions, Logic Apps, and related Azure services where appropriate.
- Diagnose production issues, perform root-cause analysis, and deliver durable fixes.
- Participate in code reviews, CI/CD improvements, software-quality practices, technical documentation, and architectural decisions.
- Identify and prototype practical AI use cases to improve operations, employee experiences, or client experiences.
Qualifications
- A university or college degree in computer science, software engineering, or a related field, or an equivalent combination of education and experience.
- Significant hands-on Salesforce Commerce Cloud B2C and SFRA development experience.
- Strong JavaScript, Node.js, HTML5, CSS/SCSS, JSON, REST API, and web-services skills.
- Experience delivering and supporting integrated enterprise solutions, including CRM, ERP, POS, marketing, or e-commerce integrations.
- Experience with Microsoft Power Platform in an organizational setting, including Power Apps, Power Automate, and Power BI.
- Experience with source control, CI/CD, testing, debugging, code reviews, and Agile delivery.
- Strong analytical and problem-solving skills, sound judgment, and the ability to explain technical topics to non-technical partners.
- Ability to work in both French and English with teams, vendors, and partners; proficiency in English is required for regular communication with employees, managers, vendors, and partners outside Quebec.
- Salesforce B2C Commerce Developer or Microsoft Power Platform certifications.
- Experience with Copilot Studio, Azure AI Foundry, Azure OpenAI, AI Builder, RAG, or AI-agent development.
- Experience with Zoho CRM, Deluge, Klaviyo, Jira, React, headless or composable architecture, omnichannel retail, or payment integrations.
- Experience in luxury retail, retail, or a multi-channel environment.
Skills
Experience
Significant hands-on Salesforce Commerce Cloud B2C and SFRA development experience; experience delivering and supporting integrated enterprise solutions and Microsoft Power Platform in an organizational setting.
Education
University or college degree in computer science, software engineering, or a related field, or an equivalent combination of education and experience.
Workplace
This position is based in Montreal, Quebec, Canada.
Culture
Birks’ workplace culture is rooted in its Canadian heritage and fine-jewellery expertise, placing craftsmanship, attention to detail and personalised client service at the heart of its professional identity. Its environment blends respect for tradition with a contemporary approach to luxury, emphasising product knowledge, thoughtful presentation and lasting client relationships.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Birks, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Senior Business Systems Developer», «Senior Enterprise Applications Developer», «Senior Business Software Developer», «Senior Applications Engineer», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.
