Birks Watch Sales Specialist

Ottawa Ontario Canada

Employment
Full-time
Seniority
Mid-Level
Department
Retail & Boutique Operations
Industry
Fine Watches & Horology
Posted
Oct 30, 2026

About Birks

Founded in Montreal in 1879 by Henry Birks, Birks is a distinguished Canadian jewellery house whose heritage combines fine craftsmanship, refined design and attentive client service. Renowned for its diamond jewellery and enduring connection to life’s milestones, the brand occupies a distinctive place in Canada’s luxury landscape. As an employer, Birks brings together expertise in jewellery, luxury retail and client relationships, alongside the corporate disciplines that support its business. Its professional environment places a premium on product knowledge, attention to detail and the ability to create meaningful client experiences, offering a compelling setting for careers rooted in luxury and personal service.

Birks is seeking a full-time Watch Sales Specialist for its Breitling store at Rideau in Ottawa. The role focuses on building meaningful client relationships, tailoring recommendations and consistently meeting or exceeding sales targets.

Role & Responsibilities

  • Develop meaningful relationships with each client.
  • Make personalized recommendations that meet clients’ needs.
  • Foster a client-first environment.
  • Continuously achieve or exceed sales targets.

Qualifications

  • At least two years of experience in luxury retail, including watch expertise.
  • Strong team values.
  • Excellent interpersonal and communication skills.
  • Good organizational and learning skills.
  • Strong working knowledge of French and English; proficient English is required to communicate regularly with employees and managers outside Quebec.

Skills

Watch expertise Interpersonal and communication skills Organizational skills Learning skills

Experience

At least two years in luxury retail, including watch expertise.

Workplace

This position is based in Ottawa, Ontario, Canada.

The setting Ontario

Explore jobs in Ontario or in Canada.

Benefits

Competitive earnings, including commissions and bonuses; group insurance; award and recognition programs; innovative and unique training programs; employee discounts.

Culture

Birks’ workplace culture is rooted in its Canadian heritage and fine-jewellery expertise, placing craftsmanship, attention to detail and personalised client service at the heart of its professional identity. Its environment blends respect for tradition with a contemporary approach to luxury, emphasising product knowledge, thoughtful presentation and lasting client relationships.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Birks, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Luxury Watch Sales Advisor», «Timepiece Sales Consultant», «Watch Client Advisor», «Horology Sales Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.

Birks

Birks Watch Sales Specialist

Ottawa, Canada

Continue to the application.

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