- Location
- Halton Hills Ontario Canada
- Employment
- Full-time
- Seniority
- Entry-Level
- Compensation
- $19–22/hour
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Nov 5, 2026
About Burberry
Burberry Limited, a quintessentially British luxury fashion house, is renowned for its innovative designs and commitment to quality. As part of the global luxury conglomerate, Burberry offers a dynamic and inclusive work environment where creativity and excellence are at the forefront. The company is dedicated to fostering a culture that encourages diversity and sustainability, making it a leader in the luxury industry.
The Sales Associate drives individual and store sales at Burberry in Halton Hills, Ontario, while delivering the Burberry Experience, developing clients and maintaining luxury visual and operational standards. The full-time, at-will role includes a starting base salary generally between CAD 19 and CAD 22 per hour; final pay is determined individually and may be adjusted based on performance and market factors, with commission, bonuses, incentive packages and benefits potentially included in the total compensation package.
Role & Responsibilities
- Meet and strive to exceed individual and store sales goals, supporting retail-led growth, franchise performance, operational excellence and department category development.
- Deliver the Burberry Experience in customer interactions, develop new customers and maintain relationships with existing clientele.
- Follow training guidelines and standards to uphold Burberry’s luxury brand standards and image, and demonstrate the Burberry Behaviours.
- Provide excellent customer service and selling, demonstrating motivation to succeed and strong interpersonal and communication skills.
- Build customer loyalty through active client development and follow-through; maintain a detailed, up-to-date client book.
- Carry out Cultivate activities, including courtesy and relationship emails, inviting customers back to shop, reactivation and capture compliance.
- Follow company policies and procedures and use visual techniques to maintain standards in line with Burberry guidelines.
- Maintain the selling floor by understanding and executing monthly floorsets; placing or hanging back items while working; replenishing merchandise after sales; folding and placing merchandise on the correct hanger with tissue paper; and ensuring tickets are inside items and not visible to customers.
- Arrive on the selling floor ready for customers at the start of the shift or day and leave it replenished and ready for the next day.
- Remain active on the floor throughout the day, return or hang back items and replenish merchandise after sales, and clean and maintain fitting rooms.
- Assist with markdowns and the twice-yearly inventory process; contribute to achieving presale goals and participate in store contests.
- Assist with stockroom maintenance and organization; put away all pulled stock in an orderly manner.
Qualifications
- Willingness to work in and promote a team-oriented environment.
- Excellent interpersonal skills for clear, effective communication with management and staff.
- Consistently maintain a positive attitude and take responsibility for own actions.
- Results-driven and flexible in response to change.
- Relevant interest in fashion or design.
- Advanced knowledge of POS and store systems.
- At least 1 year of sales experience, preferably in luxury retail.
- Proven experience driving sales and meeting sales targets.
- Excellent customer service.
- Strong clienteling background.
Skills
Experience
At least 1 year of sales experience, preferably in luxury retail; proven experience driving sales and meeting sales targets.
Workplace
This position is based in Halton Hills, Ontario, Canada, within easy reach of Toronto.
Explore jobs in Ontario or in Canada.
Compensation
The base compensation for this position ranges from CAD 19 to CAD 22 per hour.
Benefits
The total compensation package may include commission earnings, discretionary bonuses, short- and long-term incentive packages, and company-sponsored benefit programs, depending on the position.
Culture
Burberry fosters a creative and inclusive workplace culture that values diversity and sustainability. The company is committed to being a force for good, driving industry change and championing community engagement.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Burberry, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Associate», «Client Advisor», «Retail Sales Consultant», «Clienteling Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.