Chanel Counter Manager

Department
Retail & Boutique Operations
Industry
Perfumes, Cosmetics & Prestige Beauty
Posted
Sep 8, 2026

About Chanel

Chanel is one of the world’s most revered luxury houses, founded by Gabrielle Chanel and distinguished by an enduring vision of elegance, freedom, and modernity. As an employer, the House brings together métiers ranging from haute couture, fashion and leather goods to fragrance, beauty, watches, and fine jewelry, offering employees the opportunity to contribute to a legacy defined by exceptional craftsmanship and creative audacity. Chanel values excellence, discretion, collaboration, and long-term development, fostering an environment where talent is nurtured and heritage is continually reinterpreted for contemporary clients. Its teams are united by a commitment to quality, innovation, and the timeless spirit of the brand.

Chanel Counter Manager position in Scarborough, ON. Drive beauty sales and deliver luxury client experiences 30 hours/week.

Role & Responsibilities

  • Deliver superior client service through personalized consultations and attentive engagement
  • Generate sales volume while maintaining the Chanel luxury brand positioning and client experience standards
  • Achieve annual sales targets and growth objectives for the fragrance and beauty account
  • Expand customer base and build sustainable business through relationship development
  • Execute effective in-store communication and collaboration with retail partners
  • Demonstrate product expertise and relate solutions to individual customer needs

Qualifications

  • Proven retail or counter management experience
  • Demonstrated ability to consistently achieve sales targets
  • Excellent interpersonal and communication skills
  • Understanding of luxury brand values and positioning
  • Ability to work effectively within a team environment

Skills

Client relationship management Sales achievement Product knowledge Customer consultative selling Retail operations

Experience

Previous experience in retail sales, luxury brand retail, or counter management is required.

Education

Secondary education required; retail or customer service training preferred.

Workplace

The successful candidate will be located in Scarborough, Ontario, Canada, with easy access to Toronto.

Culture

Chanel fosters a culture of timeless creativity, exacting craftsmanship, and quiet excellence, where employees are encouraged to uphold the house’s heritage while contributing to its continued innovation. The workplace environment is refined, collaborative, and deeply committed to quality, offering professionals the opportunity to grow within a globally respected maison that values discretion, artistry, and long-term vision.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Chanel, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Counter Advisor», «Beauty Counter Associate», «Department Manager», «Category Sales Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.

Chanel

Chanel Counter Manager

Scarborough, Canada

Continue to the application.