- Employment
- Part-time
- Seniority
- Manager
- Department
- Retail & Boutique Operations
- Posted
- Nov 10, 2026
About Chanel
Chanel is one of the world’s most revered luxury houses, founded by Gabrielle Chanel and distinguished by an enduring vision of elegance, freedom, and modernity. As an employer, the House brings together métiers ranging from haute couture, fashion and leather goods to fragrance, beauty, watches, and fine jewelry, offering employees the opportunity to contribute to a legacy defined by exceptional craftsmanship and creative audacity. Chanel values excellence, discretion, collaboration, and long-term development, fostering an environment where talent is nurtured and heritage is continually reinterpreted for contemporary clients. Its teams are united by a commitment to quality, innovation, and the timeless spirit of the brand.
The Counter Manager represents Chanel’s values through personalized in-store client experiences, leading sales and delivering exceptional service that builds loyalty and repeat business. This permanent, full-time role is scheduled for 30 hours per week at Shoppers Drug Mart on Toronto Lakeshore Avenue.
Role & Responsibilities
- Create a unique, personalized one-to-one client experience in-store, embodying Chanel’s values.
- Generate maximum sales volume while delivering superior client service and responding to customer needs to encourage repeat sales and loyalty.
- Provide superior client service through interest, courtesy and sincerity.
- Deliver exceptional client care to every customer through consultations.
- Use selling skills to address customer needs.
- Achieve annual sales goals for the Fragrance & Beauty account.
- Grow the customer base and build future business.
- Build strong in-store business relationships through effective communication.
Skills
Workplace
The successful candidate will be located in Toronto, Ontario, Canada.
Explore jobs in Ontario or in Canada.
Culture
Chanel fosters a culture of timeless creativity, exacting craftsmanship, and quiet excellence, where employees are encouraged to uphold the house’s heritage while contributing to its continued innovation. The workplace environment is refined, collaborative, and deeply committed to quality, offering professionals the opportunity to grow within a globally respected maison that values discretion, artistry, and long-term vision.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.