Chanel Fashion Advisor
- Compensation
- $60,000/year
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Sep 14, 2026
About Chanel
Chanel is one of the world’s most revered luxury houses, founded by Gabrielle Chanel and distinguished by an enduring vision of elegance, freedom, and modernity. As an employer, the House brings together métiers ranging from haute couture, fashion and leather goods to fragrance, beauty, watches, and fine jewelry, offering employees the opportunity to contribute to a legacy defined by exceptional craftsmanship and creative audacity. Chanel values excellence, discretion, collaboration, and long-term development, fostering an environment where talent is nurtured and heritage is continually reinterpreted for contemporary clients. Its teams are united by a commitment to quality, innovation, and the timeless spirit of the brand.
Fashion Advisor at CHANEL Flagship Boutique in Toronto – maternity replacement, CAD $60,000 + commission.
Role & Responsibilities
- Deliver bespoke and tailored client service aligned with CHANEL's Client Service Values, ensuring each client feels understood, valued, and cared for
- Exceed client expectations through refined, personalized approach that creates meaningful connections and drives long-term loyalty
- Optimize the client journey by understanding individual preferences, offering expert styling advice, and ensuring seamless after-sales service
- Master product knowledge and provide expert guidance to clients, maximizing every sales opportunity with professionalism
- Achieve and surpass personal and boutique sales goals, aligning with commercial objectives
- Stay attuned to latest trends, product offerings, and boutique updates to reflect CHANEL's commitment to timeless elegance and innovation
- Support daily boutique operations, including back-of-house functions, alterations coordination, and proper product handling
- Collaborate with colleagues and leadership to uphold merchandising standards and optimize visual presentation
- Provide timely and efficient follow-up with clients, maintaining accuracy in data capture
- Uphold the prestige of the CHANEL brand through impeccable personal presentation and refined etiquette
Qualifications
- Proven background in luxury retail or high-end customer service environment
- Demonstrated success in driving sales and delivering outstanding service
- Natural ability to build strong, personalized relationships with clients
- Excellent communication skills and ability to manage multiple tasks in fast-paced environment
- Impeccable grooming and polished, sophisticated image aligned with CHANEL brand values
- Deep passion for fashion and luxury
- Strong understanding of CHANEL heritage, craftsmanship, and commitment to timeless elegance
Skills
Experience
Proven experience in a luxury retail or high-end customer service environment, demonstrating consistent success in driving sales performance and delivering exceptional service standards.
Education
High school diploma or equivalent; additional training or certification in luxury retail or customer service is advantageous.
Workplace
The successful candidate will be located in Toronto, Ontario, Canada.
Compensation
The base compensation for this position is CAD 60,000 per annum.
Benefits
Comprehensive and flexible benefits; competitive salary includes commission and bonus opportunities.
Culture
Chanel fosters a culture of timeless creativity, exacting craftsmanship, and quiet excellence, where employees are encouraged to uphold the house’s heritage while contributing to its continued innovation. The workplace environment is refined, collaborative, and deeply committed to quality, offering professionals the opportunity to grow within a globally respected maison that values discretion, artistry, and long-term vision.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Chanel, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Client Advisor», «Luxury Sales Associate», «Brand Ambassador», «Client Relations Specialist», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.