- Employment
- Internship
- Seniority
- Intern
- Compensation
- $20/hour
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Oct 28, 2026
About Christian Dior
Christian Dior, founded in Paris in 1946, stands as one of the world’s most influential maisons, uniting haute couture, ready-to-wear, leather goods, fragrance, beauty, and exceptional retail experiences. As an employer, Dior offers a culture shaped by artistic audacity, meticulous craftsmanship, and the pursuit of excellence, where heritage and innovation continually enrich one another. Its teams collaborate across ateliers, studios, boutiques, and corporate functions within an international environment that values elegance, precision, inclusivity, and entrepreneurial spirit. Working at Dior means contributing to a legacy of timeless style while helping define the future of luxury with creativity, discipline, and purpose.
The Retail Trainee joins Christian Dior Couture’s 12-month, full-time programme to develop future talent, supporting the Montreal boutique’s daily operations and short- and long-term objectives. The role pays CAD 20 per hour and includes client support, sales transactions, CRM recordkeeping, WeChat sales and general boutique operations.
Role & Responsibilities
- Assist the Grand Vendeur with all client appointments and communications.
- Process transactions on behalf of the Grand Vendeur and the sales team.
- Provide after-sales service to the Grand Vendeur’s clients.
- Support the Grand Vendeur by facilitating communication with clients, management, and the boutique network.
- Manage all incoming requests addressed to the Grand Vendeur.
- Perform boutique upkeep and administrative tasks as needed.
- Prioritize and manage delivery and shipping projects for the Grand Vendeur’s clients.
- Record client information and maintain profiles in the Dior Star CRM platform.
- Manage sales through the WeChat platform on behalf of the Grand Vendeur.
- Maintain strong client knowledge and demonstrate urgency in service and problem resolution.
- Use appropriate telephone etiquette when making calls, taking messages, responding to client inquiries, and transferring calls.
- Help pack or wrap clients’ merchandise.
- Provide sales-floor support when required.
- Support general boutique operations, including security, policies, and procedures.
Qualifications
- Able to work full-time on a variable schedule, including evenings, weekends, and holidays as needed.
- At least 6 months of prior experience preferred; at least 3 years.
- Excellent verbal and written communication skills.
- Physically able to stand for extended periods, move and handle merchandise boxes and boutique equipment, including lifting, and perform all listed duties.
Skills
Experience
At least 6 months of prior experience preferred; at least 3 years.
Workplace
The successful candidate will be located in Montreal, Quebec, Canada.
Compensation
The base compensation for this position is CAD 20 per hour.
Benefits
Opportunity to participate in employee-led communities focused on sustainability, diversity, equity and inclusion, and corporate social responsibility.
Culture
Christian Dior fosters a culture of refined creativity, exceptional craftsmanship, and continuous innovation, where teams are encouraged to uphold the Maison’s heritage while shaping the future of luxury. As an employer, it offers a dynamic and exacting environment that values collaboration, excellence, and the development of talent across artistic, retail, and corporate disciplines.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Christian Dior, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Sales Trainee», «Boutique Operations Trainee», «Retail Associate Trainee», «Sales Support Trainee», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.