Coach Lead Cashier
- Location
- RichmondBritish ColumbiaCanada
- Compensation
- $18.25–21.50/hour
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Sep 10, 2026
About Coach
Founded in New York in 1941, Coach is a modern American luxury house celebrated for its leather craftsmanship, effortless style, and optimistic spirit. As an employer, the brand offers a dynamic environment where heritage and innovation meet across design, retail, merchandising, digital, and corporate functions. Coach values creativity, inclusivity, and personal growth, encouraging teams to bring authentic perspectives to a global business with a distinctly New York attitude. Guided by its commitment to quality, self-expression, and responsible progress, Coach provides opportunities for talent to shape meaningful customer experiences while contributing to the continued evolution of an iconic lifestyle brand.
Coach Cashier III position in Richmond, BC. Lead checkout operations with POS expertise and luxury retail experience. Part-time, $18.25–$21.50/hr.
Role & Responsibilities
- Deliver exceptional customer service at checkout through warm greetings and genuine interactions, creating lasting impressions aligned with Coach Service standards
- Promote the Insider Program, add-on sales, and gift card offerings as a brand ambassador
- Maintain accuracy in cash handling, media management, and adherence to all operational policies and compliance requirements
- Process returns, repairs, and damaged goods according to company standards; complete end-of-shift audits with management
- Keep the cashwrap organized and clean; monitor equipment functionality and report issues promptly to management
- Assist in training and mentoring cashier team members to uphold service and operational excellence standards
- Perform physical tasks including lifting up to 25 lbs regularly and up to 50 lbs occasionally; navigate sales floor and stockroom through climbing, bending, kneeling, and maneuvering
Qualifications
- 1+ years of experience in cashier or retail roles; luxury retail experience preferred
- Proficiency with POS systems, mobile technology, and basic computer skills
- Ability to work in a fast-paced, high-volume retail environment
- Strong English language proficiency
- Physical capability to lift and carry merchandise regularly
- Flexibility to work nights, weekends, peak seasons, and public holidays as needed
Skills
Experience
1+ years in cashier or retail roles; luxury retail experience is preferred. A combination of education and experience will be considered.
Education
High school diploma or equivalent preferred; a combination of relevant education and retail experience will be considered.
Workplace
This position is based in Richmond, British Columbia, Canada, within easy reach of Vancouver.
Compensation
The base compensation for this position ranges from CAD 18.25 to CAD 21.50 per hour.
Benefits
Medical insurance, dental insurance, vision insurance, 401(K), paid paternity and maternity leave, commuter benefits, disability insurance, tuition assistance
Culture
Coach fosters a creative, inclusive workplace where teams are encouraged to bring authenticity, craftsmanship, and modern optimism to everything they do. As part of a global fashion house with a strong New York heritage, it offers a collaborative environment that values innovation, diversity, and personal growth.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Coach, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Cashier Supervisor», «Checkout Specialist», «Point of Sale Lead», «Cashwrap Coordinator», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.