- Location
- 3401 Dufferin Street, Space 242A and 242B (View map)Toronto, ON M6A3A1Canada
- Employment
- Part-time
- Seniority
- Lead
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Oct 27, 2026
About Coach
Founded in New York in 1941, Coach is a modern American luxury house celebrated for its leather craftsmanship, effortless style, and optimistic spirit. As an employer, the brand offers a dynamic environment where heritage and innovation meet across design, retail, merchandising, digital, and corporate functions. Coach values creativity, inclusivity, and personal growth, encouraging teams to bring authentic perspectives to a global business with a distinctly New York attitude. Guided by its commitment to quality, self-expression, and responsible progress, Coach provides opportunities for talent to shape meaningful customer experiences while contributing to the continued evolution of an iconic lifestyle brand.
The Lead Cashier delivers service at Coach’s checkout, supports cashwrap accuracy and operations, and helps train and mentor cashiers. This is a temporary, part-time role in Toronto, with a flexible schedule that includes nights, weekends, peak season, high-traffic retail days, and public holidays.
Role & Responsibilities
- Deliver exceptional service at checkout, warmly greet customers, and create a lasting impression.
- Represent the Insider Program and promote add-on sales and gift cards.
- Handle cash and media accurately and comply with all policies.
- Process returns, repairs, and damaged goods in accordance with company standards; complete end-of-shift audits with management.
- Keep the cashwrap clean and organized, monitor equipment, and promptly report issues.
- Help train and mentor cashiers to maintain service and operational excellence.
Qualifications
- At least 1 year of experience in cashier or retail roles; luxury retail experience preferred. A combination of education and experience will be considered.
- Familiarity with POS systems, mobile technology, and basic computer skills.
- Ability to work in a fast-paced environment.
- Strong English proficiency.
- Ability to work a flexible schedule, including nights, weekends, peak busy season, high-traffic retail days, and public holidays.
- Ability to regularly lift at least 25 lbs. and occasionally up to 50 lbs.; climb, bend, kneel, and maneuver around the sales floor and stockroom.
Skills
Experience
At least 1 year in cashier or retail roles; luxury retail experience preferred.
Workplace
The role is situated in Toronto, Ontario, Canada.
Explore jobs in Ontario or in Canada.
Benefits
Medical, dental, and vision insurance; 401(k); paid parental leave; commuter benefits; disability insurance; tuition assistance.
Culture
Coach fosters a creative, inclusive workplace where teams are encouraged to bring authenticity, craftsmanship, and modern optimism to everything they do. As part of a global fashion house with a strong New York heritage, it offers a collaborative environment that values innovation, diversity, and personal growth.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Coach, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Lead Checkout Associate», «Senior Cashier», «Cashier Team Lead», «Checkout Team Leader», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.