Diptyque Client Advisor
- Location
- Vancouver British Columbia Canada
- Compensation
- $23–24/hour
- Department
- Retail & Boutique Operations
- Industry
- Perfumes, Cosmetics & Prestige Beauty
- Posted
- Sep 30, 2026
Diptyque seeks a Brand Ambassador in Vancouver, BC to deliver luxury retail experiences and drive sales through client relationships and expert product knowledge.
Role & Responsibilities
- Greet and welcome clients throughout all store areas, creating genuine and meaningful connections
- Provide expert product advice and styling recommendations based on client preferences and purchase history
- Educate self and clients on merchandise, events, promotions, store policies, and complementary services
- Drive sales through omnichannel selling, leveraging store technology and digital tools to recommend products across all channels
- Acquire and cultivate new clients while building spend and loyalty among existing clientele
- Actively maintain the selling floor, back-of-house, stock replenishment, visual merchandising, and health and safety standards
- Complete daily opening and closing checklists and follow company policies and procedures
- Promote client loyalty programs and achieve personal and boutique KPI goals
- Partner with team members to provide exceptional client experiences and maintain a positive work environment
Qualifications
- Minimum 3 years of sales experience in luxury retail; beauty or fragrance industry experience preferred
- Proven track record of delivering positive customer experiences that build loyalty and drive measurable results
- Proficiency with Microsoft Office software (Word, Excel, PowerPoint, Outlook)
- Strong verbal and written communication skills with excellent organizational abilities
- Passion for the beauty and fragrance industry
- Flexibility to work a full retail schedule including evenings, weekends, and holidays
Skills
Experience
Minimum 3 years of professional sales experience in a luxury retail environment; background in beauty, fragrance, or premium skincare is advantageous. Demonstrated success in client acquisition, relationship building, and achievement of sales targets within a luxury setting.
Education
High school diploma or equivalent; post-secondary education in retail management, business, or related field is a plus.
Workplace
This position is based in Vancouver, British Columbia, Canada.
Compensation
The base compensation for this position ranges from CAD 23 to CAD 24 per hour.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Diptyque, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Brand Ambassador», «Retail Sales Specialist», «Boutique Associate», «Style Consultant», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.