Diptyque Seasonal Brand Ambassador
- Department
- Retail & Boutique Operations
- Industry
- Perfumes, Cosmetics & Prestige Beauty
- Posted
- Sep 30, 2026
Diptyque seeks a Seasonal Brand Ambassador in Toronto for luxury retail sales with client relationship focus and product expertise.
Role & Responsibilities
- Greet and welcome clients throughout all areas of the store, fostering genuine and meaningful connections
- Provide expert product advice and styling recommendations based on deep product knowledge and client preferences
- Execute omni-channel and out-of-home-base selling to drive sales performance and achieve personal and boutique KPI goals
- Educate self and clients on merchandise, events, promotions, policies, and services
- Cultivate and grow client base through personalized connection and relationship management
- Utilize digital tools, mobile devices, and selling technology to connect with clients and expand business
- Assist with operational tasks including floor maintenance, stock management, visual merchandising, and health and safety protocols
- Execute daily opening and closing checklists and follow company policies and procedures
- Partner with team members to provide exceptional client experiences and maintain a positive work environment
Qualifications
- Minimum three years of sales experience in luxury retail industry
- Proven ability to drive positive customer experiences that build loyalty and deliver measurable results
- Proficiency with Microsoft Office software including Word, Excel, PowerPoint, and Outlook
- Strong verbal and written communication skills
- Excellent organizational skills
- Passion for the beauty and fragrance industry
- Flexibility to work a retail schedule including evenings, weekends, and holidays
Skills
Experience
Minimum three years of sales experience in luxury retail industry; beauty industry experience preferred.
Workplace
The role is situated in Toronto, Ontario, Canada.
Benefits
Bonus potential and competitive benefits included in total compensation package.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Diptyque, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Luxury Sales Advisor», «Client Experience Associate», «Retail Brand Consultant», «Boutique Sales Specialist», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.