Gucci Client Advisor
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Sep 17, 2026
About Gucci
Gucci, one of the world’s most influential luxury houses, offers employees the opportunity to contribute to a Florentine legacy defined by creativity, craftsmanship and cultural daring. As part of Kering, the Maison combines Italian heritage with a progressive global outlook, fostering careers across design, retail, clienteling, merchandising, digital, operations and corporate functions. Gucci seeks individuals who bring curiosity, excellence and an entrepreneurial spirit, supporting them through inclusive leadership, learning opportunities and international mobility. Its workplace celebrates self-expression, collaboration and innovation, while upholding exacting standards of quality, sustainability and client experience.
Gucci Client Advisor role at Holt Renfrew Calgary; luxury fashion sales position with focus on client relationships and sales excellence.
Role & Responsibilities
- Proactively engage and establish strong relationships with clients, delivering best-in-class service both in-store and remotely
- Develop a personalized, client-centric experience that fosters lasting relationships, drives repeat business, and enhances brand loyalty
- Build and develop the client base by recruiting new clients and cultivating existing relationships
- Drive individual and collective sales results by monitoring key performance indicators and maximizing selling opportunities across all channels
- Leverage in-store technology to ensure smooth, pleasant, and relevant client experiences
- Provide expertise-driven styling advice using comprehensive product knowledge and Gucci storytelling to guide informed purchasing decisions
- Employ effective cross-selling and upselling techniques while maintaining a consultative, warm approach
- Ensure accurate POS transactions and precise capture of client information to support segmentation and personalization
- Maintain visual merchandising standards in alignment with Gucci visual guidelines
- Participate actively in store operations including stock maintenance, inventory management, and loss prevention
- Embody Gucci's philosophy, values, and lifestyle while upholding the brand's grooming and presentation standards
Qualifications
- Minimum 2+ years of luxury fashion sales experience with an excellent track record
- Proven ability to drive and exceed individual and store sales results
- Demonstrated capacity to build lasting relationships with clients and colleagues
- Deep knowledge of and genuine passion for fashion and luxury
- Strong communication and interpersonal skills
- Excellent commercial awareness and client-centric attitude
- High degree of ethics, professionalism, integrity, and ability to inspire trust
- Flexibility to adapt to different clients and complex situations in a fast-moving retail environment
Skills
Experience
2+ years of luxury fashion sales experience in a similar role or customer service setting, with a proven track record of exceeding sales targets and building strong client relationships.
Workplace
The role is situated in Calgary, Alberta, Canada.
Culture
Gucci fosters a creative, inclusive workplace where individuality, craftsmanship, and cultural curiosity are central to how teams collaborate. As an employer, the Maison encourages bold ideas and personal expression while maintaining a strong commitment to excellence, innovation, and responsible luxury.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Gucci, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Style Consultant», «Luxury Retail Associate», «Client Relations Specialist», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.