- Location
- 510 8th Avenue SW (View map)Calgary, ABCanada
- Employment
- Full-time
- Seniority
- Mid-Level
- Compensation
- $15–25.25/hour
- Department
- Retail & Boutique Operations
- Industry
- Selective Retailing & Department Stores
- Posted
- Oct 14, 2026
About Holt Renfrew
Founded in Quebec City in 1837, Holt Renfrew is one of Canada’s leading luxury retailers, bringing together distinguished international fashion, accessories and beauty brands. Its heritage combines an enduring appreciation of craftsmanship with a contemporary approach to retail and personalised service. As an employer, Holt Renfrew offers career paths across client-facing roles, personal shopping, merchandising, digital commerce and corporate functions. Its retail environment calls for product expertise, commercial awareness and the ability to cultivate lasting client relationships. For professionals drawn to luxury, it provides a setting where Canadian retail heritage meets the evolving expectations of a discerning, internationally minded clientele.
The Beauty Advisor at Holt Renfrew develops lasting customer relationships to grow sales, service, and loyalty, while delivering expert product guidance and achieving individual and brand targets. The role is full-time, commission-eligible in addition to a starting base pay range of CAD 15.00–25.25 per hour; final compensation may vary with experience, qualifications, performance, and local market conditions.
Role & Responsibilities
- Deliver exceptional service to all customers.
- Exceed individual sales and service goals and targets.
- Exceed brand sales and service goals and targets.
- Build a loyal personal client base by acquiring new customers, developing existing clients, and retaining loyal clients.
- Share expert product knowledge with the store's selling team.
- Maintain strong relationships with the buyer, vendor, and selling manager.
- Drive brand sales by identifying marketing opportunities, executing events, and recommending assortments; regularly communicate suggestions to store management.
- Attend all offered educational sessions, including product knowledge, vendor, and Holt Renfrew seminars.
- Perform floor recovery, visual merchandising, price changes, and related sales support tasks.
- Communicate regularly with personal clients by phone, mail, and electronic methods about in-store events, merchandise requests, sales follow-up, birthdays, and related matters.
- Resolve customer service issues and partner with selling management on issues outside established guidelines.
- Perform other duties as assigned.
- Ensure compliance with privacy policies, regulations, and cybersecurity measures.
Qualifications
- High school diploma.
- Proven ability to exceed sales targets.
- Highly collaborative, with the ability to work with and through others in a team-oriented environment.
- Able to work in a fast-paced environment requiring significant multitasking with minimal supervision.
- Able to work a flexible schedule based on customer needs, including nights, weekends, and holidays.
- At least two years of experience in a commission-based sales environment.
- A makeup artistry or aesthetics certificate may be required for certain brands.
- Prior retail sales experience in a luxury environment is preferred.
Skills
Experience
At least two years of experience in a commission-based sales environment; prior retail sales experience in a luxury environment is preferred.
Education
High school diploma; a makeup artistry or aesthetics certificate may be required for certain brands.
Workplace
This position is based in Calgary, Alberta, Canada.
Explore jobs in Alberta or in Canada.
Compensation
The base compensation for this position ranges from CAD 15 to CAD 25.25 per hour.
Benefits
Employee discount, pension, health and dental benefits, tuition assistance, continuous learning and development, pension matching, incentives, contests, and other perks.
Culture
Holt Renfrew’s workplace culture blends its Canadian luxury retail heritage with a strong focus on personalized service, fashion expertise and lasting client relationships. Across its stores and corporate teams, collaboration, attention to detail and a shared passion for exceptional brands shape a client-focused working environment.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Holt Renfrew, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Beauty Consultant», «Cosmetics Advisor», «Beauty Sales Associate», «Skincare and Makeup Advisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.