- Employment
- Part-time
- Seniority
- Mid-Level
- Compensation
- $16.60–25.25/hour
- Department
- Retail & Boutique Operations
- Posted
- Nov 9, 2026
About Holt Renfrew
Founded in Quebec City in 1837, Holt Renfrew is one of Canada’s leading luxury retailers, bringing together distinguished international fashion, accessories and beauty brands. Its heritage combines an enduring appreciation of craftsmanship with a contemporary approach to retail and personalised service. As an employer, Holt Renfrew offers career paths across client-facing roles, personal shopping, merchandising, digital commerce and corporate functions. Its retail environment calls for product expertise, commercial awareness and the ability to cultivate lasting client relationships. For professionals drawn to luxury, it provides a setting where Canadian retail heritage meets the evolving expectations of a discerning, internationally minded clientele.
The Beauty Advisor at Holt Renfrew builds lasting customer relationships and drives sales, service and loyalty, while delivering exceptional service and supporting brand performance, clienteling and merchandising. This part-time role offers a base pay range of CAD 16.60–25.25 per hour, with commission in addition to base pay.
Role & Responsibilities
- Build close, lasting customer relationships to increase sales, service and loyalty.
- Consistently deliver an exceptional service and sales experience to all customers.
- Exceed personal sales and service goals and targets, as well as brand sales and service goals and targets.
- Build a loyal personal client base by continually acquiring new customers, developing relationships with existing clients and retaining loyal customers.
- Share expert product knowledge with the store’s entire sales team.
- Maintain strong relationships with buyers, vendors and the selling manager.
- Drive brand sales by identifying key marketing opportunities, executing events and recommending assortments; communicate suggestions regularly to store management.
- Attend all educational sessions, including product knowledge sessions, vendor sessions and Holt Renfrew seminars.
- Perform floor recovery, visual merchandising, price changes and related sales-support tasks.
- Communicate regularly with personal clients by phone, mail and electronic means about in-store events, merchandise requests, sales follow-up and birthdays.
- Resolve customer service issues and partner with selling management on matters outside established guidelines.
- Comply with health and safety policies and requirements.
- Perform other assigned duties.
- Ensure compliance with privacy policies, regulations and cybersecurity measures.
Qualifications
- High school diploma.
- Proven ability to exceed sales targets.
- Highly collaborative, with the ability to work with and through others in a team-oriented environment.
- Ability to work in a fast-paced environment requiring multitasking with minimal supervision.
- Ability to work a flexible schedule based on customer needs, including evenings, weekends and holidays.
- At least 2 years of experience in a commission-based sales environment.
- A make-up artistry or aesthetics certificate may be required for certain brands.
- Previous retail sales experience in a luxury environment is preferred.
- Fluency in French and English.
Skills
Experience
At least 2 years of experience in a commission-based sales environment; prior luxury retail sales experience preferred.
Education
High school diploma; make-up artistry or aesthetics certificate may be required for certain brands.
Workplace
The role is situated in Montreal, Quebec, Canada.
Compensation
The base compensation for this position ranges from CAD 16.60 to CAD 25.25 per hour.
Benefits
Competitive total compensation; employee discount; pension; health and dental benefits; tuition assistance; continuous learning and development; pension matching; incentives and contests. The role is also eligible for commission in addition to base pay.
Culture
Holt Renfrew’s workplace culture blends its Canadian luxury retail heritage with a strong focus on personalized service, fashion expertise and lasting client relationships. Across its stores and corporate teams, collaboration, attention to detail and a shared passion for exceptional brands shape a client-focused working environment.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.