- Location
- 50 Bloor Street W (View map)Toronto, ONCanada
- Employment
- Full-time
- Seniority
- Mid-Level
- Compensation
- $17.95–29.25/hour
- Department
- Retail & Boutique Operations
- Posted
- Nov 9, 2026
About Holt Renfrew
Founded in Quebec City in 1837, Holt Renfrew is one of Canada’s leading luxury retailers, bringing together distinguished international fashion, accessories and beauty brands. Its heritage combines an enduring appreciation of craftsmanship with a contemporary approach to retail and personalised service. As an employer, Holt Renfrew offers career paths across client-facing roles, personal shopping, merchandising, digital commerce and corporate functions. Its retail environment calls for product expertise, commercial awareness and the ability to cultivate lasting client relationships. For professionals drawn to luxury, it provides a setting where Canadian retail heritage meets the evolving expectations of a discerning, internationally minded clientele.
The Beauty Advisor at Holt Renfrew develops lasting customer relationships, delivers exceptional service and achieves sales targets for the assigned Chantecaille brand. The role includes clienteling, product education, event execution, visual merchandising and sales support; the hourly hiring range is CAD 17.95–29.25, with commission eligibility in addition to base pay.
Role & Responsibilities
- Develop lasting customer relationships that increase sales, service and loyalty, and achieve the sales target for the assigned brand.
- Consistently deliver exceptional service to all customers.
- Exceed personal sales and service goals and targets.
- Exceed the assigned brand's sales and service goals and targets.
- Build a loyal personal client base by acquiring new customers, developing existing relationships and retaining loyal clients.
- Share expert product knowledge with the entire store sales team.
- Maintain strong relationships with the buyer, vendor and sales manager.
- Drive brand sales by identifying marketing opportunities, executing events and recommending assortments; regularly communicate suggestions to store management.
- Attend all educational sessions, including product knowledge and vendor sessions and Holt Renfrew seminars.
- Perform floor recovery, visual merchandising, price changes and related sales-support tasks.
- Communicate regularly with personal clients by phone, mail and electronic channels about in-store events, merchandise requests, sales follow-up and birthdays.
- Resolve customer service issues and partner with sales management on matters outside established guidelines.
- Comply with all health and safety policies and requirements.
- Ensure compliance with privacy policies, regulations and cybersecurity measures.
- Perform other duties as assigned.
Qualifications
- High school diploma.
- Proven ability to exceed sales targets.
- Highly collaborative, able to work with and through others in a team-oriented environment.
- Able to work in a fast-paced environment requiring multitasking with minimal supervision.
- Able to work a flexible schedule based on customer needs, including evenings, weekends and holidays.
- At least two years' experience in a commission-based sales environment.
- Prior retail sales experience as a product specialist in a luxury environment preferred.
- Entrepreneurial, competitive, self-confident and self-motivated.
- Fully bilingual in French and English.
Skills
Experience
At least two years in a commission-based sales environment; prior retail sales experience as a product specialist in a luxury environment preferred.
Education
High school diploma.
Workplace
The role is situated in Toronto, Ontario, Canada.
Explore jobs in Ontario or in Canada.
Compensation
The base compensation for this position ranges from CAD 17.95 to CAD 29.25 per hour.
Benefits
Employee discount, pension, health and dental benefits, tuition assistance, continuous learning and development, pension matching, incentives and contests. The role is also eligible for commission in addition to base pay.
Culture
Holt Renfrew’s workplace culture blends its Canadian luxury retail heritage with a strong focus on personalized service, fashion expertise and lasting client relationships. Across its stores and corporate teams, collaboration, attention to detail and a shared passion for exceptional brands shape a client-focused working environment.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.