Holt Renfrew Client Relations Associate
- Department
- Retail & Boutique Operations
- Industry
- Selective Retailing & Department Stores
- Posted
- Sep 30, 2026
Sales Consultant - Contemporary & Designer Womenswear at Holt Renfrew, Toronto. Full commission, luxury retail.
Role & Responsibilities
- Sell across the entire store assortment, providing complete wardrobe solutions from head to toe
- Develop long-term customer relationships through consistent engagement and personalized service
- Cultivate new customers and introduce them to the Holt Renfrew brand and luxury offerings
- Stay abreast of fashion trends and style innovations, translating this knowledge into actionable styling advice
- Focus on customer needs, preferences, lifestyle, and aspirations to inform product recommendations
- Demonstrate expertise in product quality, construction, and styling, emphasizing how offerings satisfy individual needs
- Perform floor recovery, visual merchandising, price changes, and related sales support duties
- Ensure full compliance with health and safety policies and protocols
- Maintain compliance with privacy policies, regulations, and cybersecurity measures
- Execute additional duties as assigned by management
Qualifications
- Proven ability to exceed sales targets consistently
- Expert knowledge of wardrobe development and styling techniques
- Demonstrated expertise in establishing and nurturing customer relationships that convert to sales
- Exceptional empathy and emotional intelligence in client interactions
- Ability to manage the emotional aspects of the sales process and leverage relationships effectively
- Highly collaborative mindset with strong ability to work within team-oriented environments
- Entrepreneurial spirit with competitive drive, self-confidence, and self-motivation
- Capacity to thrive in fast-paced environments requiring high-level multitasking with minimal supervision
- Flexibility to work variable schedules accommodating customer needs, including nights, weekends, and holidays
- Minimum of three years' experience in a commission-based sales environment
- Prior retail sales experience in a luxury environment preferred
Skills
Experience
Minimum of three years in a commission-based sales environment. Prior experience in luxury retail sales is preferred. The ideal candidate demonstrates a track record of achieving or exceeding ambitious sales targets while maintaining strong customer relationships.
Education
No formal education requirement specified; however, demonstrated knowledge of contemporary and designer womenswear, fashion trends, and wardrobe styling practices is essential.
Workplace
This position is based in Toronto, Ontario, Canada.
Benefits
Competitive total compensation package, generous employee discount, pension plan, comprehensive health and dental benefits, tuition assistance, and continuous learning and development opportunities.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Holt Renfrew, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Consultant», «Sales Advisor», «Client Advisor», «Retail Associate», «Style Advisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.