- Location
- 60 Bloor Street W (View map)Toronto, ONCanada
- Employment
- Contract
- Seniority
- Mid-Level
- Compensation
- $60,000–65,000/year
- Department
- E-Commerce, Digital & Data Analytics
- Posted
- Nov 12, 2026
About Holt Renfrew
Founded in Quebec City in 1837, Holt Renfrew is one of Canada’s leading luxury retailers, bringing together distinguished international fashion, accessories and beauty brands. Its heritage combines an enduring appreciation of craftsmanship with a contemporary approach to retail and personalised service. As an employer, Holt Renfrew offers career paths across client-facing roles, personal shopping, merchandising, digital commerce and corporate functions. Its retail environment calls for product expertise, commercial awareness and the ability to cultivate lasting client relationships. For professionals drawn to luxury, it provides a setting where Canadian retail heritage meets the evolving expectations of a discerning, internationally minded clientele.
Holt Renfrew is seeking a Digital Product Presentation Coordinator for a 12-month contract to support ecommerce product onboarding, digital asset collection, and catalogue accuracy across online channels. The role coordinates vendor information and assets, maintains product data in SAP/Hybris, and supports cross-functional teams. The annual hiring range is CAD 60,000–65,000, with final compensation varying by qualifications, experience, performance, and local market conditions.
Role & Responsibilities
- Gather and validate product information, images, and online guidelines from vendors, following up on missing or incorrect data to ensure completeness.
- Coordinate the collection and upload of digital assets, ensuring timely delivery and compliance with Holt Renfrew standards.
- Maintain product catalogue accuracy across digital channels and ensure alignment with in-store assortments.
- Update and manage manual and automated product information in SAP/Hybris and related databases.
- Track onboarding progress using the Ecommerce Operations onboarding tracker and ensure all live products are properly reflected.
- Provide timely, accurate product data to cross-functional partners in Copy, Translation, Merchandising, and the Photo Studio.
- Monitor onboarding workflow adherence to service level agreements (SLAs) and escalate risks or delays as required.
- Assist with special projects, product removals, and other operational initiatives as required.
Qualifications
- Post-secondary degree in Business, Marketing, Communications, or a related field, or equivalent work experience.
- Experience with SAP/Hybris platforms is an asset.
- Knowledge of luxury fashion categories is an asset.
- Highly organized and detail-oriented, with exceptional follow-up and time management skills.
- Strong interpersonal skills and ability to collaborate effectively with vendors and cross-functional teams.
- Confident communicator with strong verbal and written skills.
- Passion for fashion, luxury retail, and the customer experience.
- Proficiency in Microsoft Excel, PowerPoint, and Google Analytics.
- Adaptability and problem-solving skills in a fast-paced environment.
Skills
Experience
1–3 years of experience in Ecommerce, Merchandising, or Digital Operations preferred.
Education
Post-secondary degree in Business, Marketing, Communications, or a related field, or equivalent work experience.
Workplace
This position is based in Toronto, Ontario, Canada.
Explore jobs in Ontario or in Canada.
Compensation
The base compensation for this position ranges from CAD 60,000 to CAD 65,000 per annum.
Benefits
Comprehensive benefits package, perks, pension matching, incentives, and an employee discount.
Culture
Holt Renfrew’s workplace culture blends its Canadian luxury retail heritage with a strong focus on personalized service, fashion expertise and lasting client relationships. Across its stores and corporate teams, collaboration, attention to detail and a shared passion for exceptional brands shape a client-focused working environment.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.