Holt Renfrew Executive Assistant

About Holt Renfrew

Founded in Quebec City in 1837, Holt Renfrew is one of Canada’s leading luxury retailers, bringing together distinguished international fashion, accessories and beauty brands. Its heritage combines an enduring appreciation of craftsmanship with a contemporary approach to retail and personalised service. As an employer, Holt Renfrew offers career paths across client-facing roles, personal shopping, merchandising, digital commerce and corporate functions. Its retail environment calls for product expertise, commercial awareness and the ability to cultivate lasting client relationships. For professionals drawn to luxury, it provides a setting where Canadian retail heritage meets the evolving expectations of a discerning, internationally minded clientele.

Role & Responsibilities

• Provide exceptional administrative support to senior leadership and handle overflow work for the team as required.
• Schedule meetings and manage and maintain senior leadership’s dynamic calendar.
• Enter and authorize team time and attendance requests, including vacation requests.
• Review and manage correspondence, draft responses, and prepare official correspondence as required.
• Book and manage travel schedules and arrangements.
• Track, record, and prioritize items requiring action, ensuring professional and timely follow-up.
• Maintain electronic and paper filing systems.
• Administer expenses and ensure the accuracy and timely processing of invoices and expense report reconciliations.
• Prepare and coordinate materials for key meetings, including creating and enhancing presentations and supporting materials, and managing IT requirements.
• Order catering and book meeting rooms; set up and clear rooms before and after meetings.
• Support incoming calls, requests, and meetings as assigned.
• Perform other duties as assigned.
• Comply with all health and safety policies and requirements.

Qualifications

• At least 5 years of progressive administrative experience; direct experience supporting a senior-level executive is preferred.
• A record of success in a high-volume environment with shifting priorities.
• Advanced proficiency in MS Word, Excel, PowerPoint, Outlook, and the Internet.
• Experience coordinating complex travel arrangements and managing a busy calendar.
• Drive to exceed expectations.
• Ability to work under stressful conditions and time pressures.
• Ability to provide customer-focused solutions.
• Methodical approach, strong planning and organizational abilities, and attention to detail.
• Sensitivity when handling confidential information.
• Strong communication skills, professionalism, empathy, influencing and interpersonal skills, and clear written and verbal communication.
• Ensure compliance with privacy policies, regulations, and cybersecurity measures.

Skills

Experience

At least 5 years of progressive administrative experience; direct experience supporting a senior-level executive is preferred.

Compensation

The base compensation for this position ranges from CAD 72566.66 to CAD 88,900 per annum.

Benefits

Employee discount, pension, health and dental benefits, tuition assistance, continuous learning and development, pension matching, incentives, and other perks.

Culture

Holt Renfrew’s workplace culture blends its Canadian luxury retail heritage with a strong focus on personalized service, fashion expertise and lasting client relationships. Across its stores and corporate teams, collaboration, attention to detail and a shared passion for exceptional brands shape a client-focused working environment.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.