Holt Renfrew Fashion Consultant
- Compensation
- $17.60–24/hour
- Department
- Retail & Boutique Operations
- Industry
- Selective Retailing & Department Stores
- Posted
- Sep 30, 2026
Holt Renfrew Sales Associate (Gift & Gourmet) in Toronto. Commission-based luxury retail role with CAD $17.60–$24.00/hr base, benefits, and employee discount.
Role & Responsibilities
- Consistently deliver exceptional service to all customers, fostering loyalty and repeat business
- Exceed sales and service targets through strategic client acquisition, retention, and development of a personal book of business
- Build and maintain a loyal personal client base by continuously acquiring new customers and nurturing existing relationships
- Attend all educational sessions, including product knowledge seminars, vendor trainings, and internal development programs
- Execute floor recovery, visual merchandising, price changes, and sales support tasks to maintain store standards
- Communicate proactively with personal clients via phone, email, and social media regarding in-store events, merchandise requests, follow-ups, and special occasions
- Resolve customer service issues independently and escalate complex matters to management in accordance with established guidelines
- Maintain compliance with all health and safety policies, privacy regulations, and cybersecurity measures
- Leverage social media and digital platforms to promote personal brand, drive client engagement, and share curated merchandise aligned with client preferences
- Demonstrate proactive knowledge of incoming inventory across all merchandise categories and emerging fashion trends to maximize selling opportunities
Qualifications
- Minimum 4+ years of experience in commission-based luxury retail sales
- Consistent track record of achieving and exceeding sales quotas with documented performance results
- Ability to work flexible schedules including evenings, weekends, and holiday availability
- Strong understanding of current and emerging fashion trends
- Comprehensive product knowledge across all store merchandise categories
- Proficiency with multiple technology channels and social media platforms for client communication and personal brand building
- Demonstrated ability to work collaboratively within a team-oriented environment
Skills
Experience
Minimum 4+ years of progressive experience in a commission-based luxury sales environment with demonstrated consistent performance in achieving and exceeding sales quotas. Proven ability to develop and retain a personal clientele whilst delivering exceptional customer service.
Education
Secondary education required; post-secondary retail management or fashion studies preferred but not required.
Workplace
This position is based in Toronto, Ontario, Canada.
Compensation
The base compensation for this position ranges from CAD 17.60 to CAD 24 per hour.
Benefits
Generous employee discount, pension matching, health and dental benefits, tuition assistance, continuous learning and development opportunities, performance-based commission eligibility, and access to employee contests and incentive programs.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Holt Renfrew, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Associate», «Sales Advisor», «Client Advisor», «Retail Associate», «Style Advisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.