Holt Renfrew Inventory Integrity Supervisor
- Employment
- Full-time
- Seniority
- Supervisor
- Compensation
- $63066.66–77,200/year
- Department
- Retail & Boutique Operations
- Industry
- Selective Retailing & Department Stores
- Posted
- Oct 2, 2026
About Holt Renfrew
Founded in Quebec City in 1837, Holt Renfrew is one of Canada’s leading luxury retailers, bringing together distinguished international fashion, accessories and beauty brands. Its heritage combines an enduring appreciation of craftsmanship with a contemporary approach to retail and personalised service. As an employer, Holt Renfrew offers career paths across client-facing roles, personal shopping, merchandising, digital commerce and corporate functions. Its retail environment calls for product expertise, commercial awareness and the ability to cultivate lasting client relationships. For professionals drawn to luxury, it provides a setting where Canadian retail heritage meets the evolving expectations of a discerning, internationally minded clientele.
The Inventory Integrity Supervisor oversees cycle counting, inventory analysis, reconciliation, and associate training to improve store inventory accuracy. The role partners with store operations and sales leaders, coordinates follow-up on discrepancies and operational tasks, and supports compliance; full-time, with an annual hiring range of CAD 63,066.66–77,200.
Role & Responsibilities
- Plan and execute scheduled store cycle counts in partnership with the Operations Manager, Loss Prevention Manager, and SSC Operations Team.
- Identify inventory trends proactively and schedule cycle counts when appropriate.
- Conduct cycle counts with support from the Inventory Integrity Associate.
- Lead, coach, and develop the Inventory Integrity Associate in investigating discrepancies after cycle counts.
- Review cycle-count trends, present findings, and develop action plans with the Inventory Integrity Associate for store leadership.
- Support team workflows to ensure cycle counts and follow-up resolution are completed on time.
- Share results and develop action plans with Sellers and Sales Leaders, including Sales Managers and Group Sales Managers.
- Coordinate resolution of outstanding operational tasks affecting inventory integrity, such as aged in-transit items, outstanding CTS, and unprocessed e-commerce returns.
- Maintain documentation following cycle counts or adjustments in accordance with process.
- Provide weekly cycle-count updates to the Operations Manager, Loss Prevention Manager, and General Manager.
- Support inventory investigations and analysis, including negative on-hand and hand-keyed reports.
- Provide employees with task-specific inventory-management coaching and training in cycle counts, inventory counts, and inventory dispute resolution.
- Participate in national and SSC workshops to share learning and develop best practices.
- Ensure compliance with privacy policies, regulations, and cybersecurity measures.
- Comply with all Health & Safety policies and requirements.
Qualifications
- High school diploma or equivalent.
- 3–5+ years of retail experience, with specific knowledge of inventory awareness, including receiving goods, stock movements, inventory counts, and sales.
- Strong communication skills.
- Previous experience in a supervisory capacity.
- Strong attention to detail and comfort completing repetitive tasks.
- Comfort with inventory mathematics, Excel, and Outlook.
- Experience with SAP ECC, FIORI, and CTS App is an asset.
Skills
Experience
3–5+ years of retail experience, including inventory awareness; previous supervisory experience.
Education
High school diploma or equivalent.
Workplace
This position is based in Toronto, Ontario, Canada.
Compensation
The base compensation for this position ranges from CAD 63066.66 to CAD 77,200 per annum.
Benefits
Employee discount, pension, health and dental benefits, tuition assistance, continuous learning and development, pension matching, and incentives.
Culture
Holt Renfrew’s workplace culture blends its Canadian luxury retail heritage with a strong focus on personalized service, fashion expertise and lasting client relationships. Across its stores and corporate teams, collaboration, attention to detail and a shared passion for exceptional brands shape a client-focused working environment.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Holt Renfrew, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Inventory Control Supervisor», «Stock Accuracy Supervisor», «Inventory Operations Supervisor», «Stock Control Team Leader», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.