Holt Renfrew Sales Advisor
- Location
- Mississauga Ontario Canada
- Compensation
- $17.60–25.25/hour
- Department
- Retail & Boutique Operations
- Industry
- Selective Retailing & Department Stores
- Posted
- Sep 30, 2026
Holt Renfrew Sales Associate (Tom Ford) in Mississauga, ON. Luxury retail role with commission, benefits, and employee discount. Full-time position.
Role & Responsibilities
- Consistently deliver exceptional service to all customers and exceed sales and service goals and targets
- Build and maintain a loyal personal client base by acquiring new customers, developing existing clients, and retaining loyal clientele
- Attend all educational sessions, including product knowledge, vendor, and Holt Renfrew seminars
- Perform floor recovery, visual merchandising, price changes, and related sales support tasks
- Communicate regularly with personal clients via phone, mail, and electronic methods regarding in-store events, merchandise requests, sales follow-up, and special occasions
- Resolve customer service issues and collaborate with selling management on matters outside established guidelines
- Comply with all Health & Safety policies, privacy regulations, and cybersecurity measures
- Leverage social media platforms to promote personal brand as a fashion influencer and strengthen client relationships
- Proactively reach out to clients with curated merchandise aligned with their fashion preferences
- Stay informed on new merchandise deliveries across all commodities to maximize selling potential
Qualifications
- Minimum 4+ years of experience in a commission-based luxury sales environment
- Consistent sales performance with demonstrated results in achieving and exceeding sales quotas
- Ability to work flexible schedules including evenings, weekends, and holiday availability
- Highly collaborative and team-oriented approach to working with others
- Strong understanding of current and emerging fashion trends
- Broad product knowledge across all merchandise categories
- Proficiency with multiple technology channels for client relationship management and new client acquisition
- Proactive approach to staying informed on inventory and merchandise deliveries
Skills
Experience
Minimum 4+ years of experience in a commission-based luxury sales environment, with a consistent track record of achieving and exceeding sales quotas. Demonstrated ability to build and maintain a loyal personal client base and exceptional customer service skills are essential.
Education
High school diploma or equivalent; post-secondary education in retail, hospitality, fashion, or business is an asset.
Workplace
The successful candidate will be located in Mississauga, Ontario, Canada, with easy access to Toronto.
Compensation
The base compensation for this position ranges from CAD 17.60 to CAD 25.25 per hour.
Benefits
Competitive total compensation including commission based on sales results, generous employee discount, pension, health and dental benefits, tuition assistance, and continuous learning and development opportunities.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Holt Renfrew, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Associate», «Client Advisor», «Luxury Retail Associate», «Beauty Consultant», «Client Relations Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.