Holt Renfrew Sales Associate

Compensation
$15–24/hour
Department
Retail & Boutique Operations
Industry
Selective Retailing & Department Stores
Posted
Sep 30, 2026

Holt Renfrew Sales Associate – Jewellery & Watches in Calgary, AB. Commission-based luxury retail role with $15–$24/hr base plus incentives.

Role & Responsibilities

  • Deliver extraordinary service consistently to all customers and resolve service issues in accordance with company guidelines
  • Exceed all sales and service goals and targets through commission-based incentive structure
  • Build and retain a loyal personal client base through continuous customer acquisition, client development, and relationship management
  • Attend all educational sessions including product knowledge, vendor, and company seminars
  • Perform floor recovery, visual merchandising, price changes, and related sales support tasks
  • Communicate regularly with personal clients via phone, mail, and electronic methods regarding in-store events, merchandise requests, sales follow-up, and special occasions
  • Leverage social media platforms to promote personal brand as a fashion influencer and strengthen client relationships
  • Proactively reach out to clients with curated recommendations of new merchandise aligned with their fashion preferences
  • Maintain compliance with health and safety policies, privacy regulations, and cyber security measures
  • Stay informed on new merchandise deliveries across all product categories to maximize selling potential

Qualifications

  • Minimum 4+ years of experience in a commission-based luxury sales environment
  • Consistent sales performance with demonstrated results achieving and exceeding sales quotas
  • Ability to work flexible schedule including evenings, weekends, and holiday availability
  • Highly collaborative team player comfortable working in a team-oriented environment
  • Strong understanding of current and emerging fashion trends
  • Broad range of product knowledge across all merchandise categories
  • Proficiency with multiple technology channels and social media platforms for client engagement

Skills

Client relationship management Commission-based sales Personal brand development on social media Product knowledge Floor recovery and visual merchandising Multi-channel communication Customer service and conflict resolution Fashion trend awareness Point-of-sale systems

Experience

Minimum 4+ years in a commission-based luxury sales environment with consistent performance achieving and exceeding sales quotas. Demonstrated success in client acquisition, retention, and relationship building.

Education

No specific educational requirements mentioned.

Workplace

The role is situated in Calgary, Alberta, Canada.

Compensation

The base compensation for this position ranges from CAD 15 to CAD 24 per hour.

Benefits

Generous employee discount, pension, health and dental benefits, tuition assistance, continuous learning and development, commission structure in addition to base pay, bonus opportunities, and contests.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Holt Renfrew, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Client Advisor», «Luxury Sales Specialist», «Retail Consultant», «Style Advisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.

Holt Renfrew

Holt Renfrew Sales Associate

Calgary, Canada

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