- Location
- 50 Bloor Street W (View map)Toronto, ONCanada
- Employment
- Part-time
- Seniority
- Entry-Level
- Compensation
- $17.95–26.25/hour
- Department
- Retail & Boutique Operations
- Industry
- High Jewelry
- Posted
- Oct 20, 2026
About Holt Renfrew
Founded in Quebec City in 1837, Holt Renfrew is one of Canada’s leading luxury retailers, bringing together distinguished international fashion, accessories and beauty brands. Its heritage combines an enduring appreciation of craftsmanship with a contemporary approach to retail and personalised service. As an employer, Holt Renfrew offers career paths across client-facing roles, personal shopping, merchandising, digital commerce and corporate functions. Its retail environment calls for product expertise, commercial awareness and the ability to cultivate lasting client relationships. For professionals drawn to luxury, it provides a setting where Canadian retail heritage meets the evolving expectations of a discerning, internationally minded clientele.
Monica Vinader seeks a part-time Sales Associate for its Holt Renfrew location in Toronto, working 20 to 24 hours per week. The role combines luxury jewellery sales and clienteling with in-store engraving and permanent jewellery welding, alongside aftercare and partner-store collaboration. Hiring range is CAD 17.95–26.25 per hour, with commission in addition to base pay.
Role & Responsibilities
- Welcome clients warmly and create an inviting, memorable experience.
- Share expert product knowledge and stories about Monica Vinader’s craftsmanship and responsible practices.
- Style clients, address questions and close sales confidently.
- Build client loyalty through thoughtful, personalised interactions.
- Record client details accurately in the client book, follow Monica Vinader and Holt Renfrew data guidelines, and follow up purposefully.
- Own individual sales targets and contribute to shared store goals.
- Share client feedback, product insights and selling opportunities with the Sales Lead.
- Support the planning and delivery of client and in-store events.
- Independently provide engraving and permanent jewellery welding safely and consistently to Monica Vinader standards during every shift.
- Introduce engraving and permanent jewellery welding during the selling experience to support conversion, average transaction value and repeat visits.
- Follow equipment, consumables and safety standards in line with Monica Vinader and Holt Renfrew guidelines.
- Support aftercare services, including cleaning and repair intake.
- Build collaborative relationships with the Holt Renfrew team, top sellers and Department Manager.
- Share product knowledge and Monica Vinader service standards with Holt Renfrew colleagues, supporting the Sales Lead with training.
- Represent Monica Vinader professionally and uphold both companies’ standards and policies.
- Contribute positively to an inclusive, energetic and motivating team environment.
- Communicate clearly with the Sales Lead, Holt Renfrew team and wider Monica Vinader North America team.
- Participate in ongoing training and development to strengthen product knowledge and client experience skills.
- Welcome feedback and use it to develop.
- Maintain Monica Vinader luxury standards in personal presentation, grooming, behaviour and communication.
- Maintain visual merchandising, cleanliness and presentation in line with company guidelines.
- Support stock management by processing shipments on arrival and contributing to accurate consigned stock counts.
- Process payments, refunds and exchanges accurately in line with Holt Renfrew guidelines.
- Promptly flag stock discrepancies, operational issues and concerns to the Sales Lead.
Qualifications
- Documented authorisation to work in Canada.
- Availability for a part-time retail schedule of 20 to 24 hours per week, including weekends, evenings and peak trading periods.
- Previous engraving or welding experience is an advantage but is not required; training is provided during onboarding, with the expectation that both skills will be mastered.
Skills
Workplace
The role is situated in Toronto, Ontario, Canada.
Explore jobs in Ontario or in Canada.
Compensation
The base compensation for this position ranges from CAD 17.95 to CAD 26.25 per hour.
Benefits
Commission in addition to base pay; competitive total compensation; employee discount; pension and pension matching; health and dental benefits; tuition assistance; continuous learning and development; incentives and contests.
Culture
Holt Renfrew’s workplace culture blends its Canadian luxury retail heritage with a strong focus on personalized service, fashion expertise and lasting client relationships. Across its stores and corporate teams, collaboration, attention to detail and a shared passion for exceptional brands shape a client-focused working environment.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Holt Renfrew, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Client Advisor», «Retail Associate», «Jewellery Sales Consultant», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.