Holt Renfrew Sales Specialist
- Location
- Vancouver British Columbia Canada
- Compensation
- $18.25–26.25/hour
- Department
- Retail & Boutique Operations
- Industry
- Selective Retailing & Department Stores
- Posted
- Sep 30, 2026
Holt Renfrew seeks a Designated Sales Associate in Vancouver to drive luxury brand sales on a commission basis with exceptional customer service.
Role & Responsibilities
- Consistently deliver extraordinary service to all customers
- Exceed personal sales and service goals and brand volume targets
- Build and maintain a loyal personal client base through acquisition, development, and retention of customers
- Share expert-level product knowledge with the entire store selling team
- Maintain solid relationships with buyers, vendors, and selling management
- Drive brand sales by identifying key marketing opportunities, executing events, and recommending product assortments
- Attend all educational sessions including product training and vendor seminars
- Perform floor recovery, visual merchandising, price changes, and sales support tasks
- Communicate regularly with personal clients via phone, email, and other methods regarding in-store events and merchandise requests
- Resolve customer service issues and escalate matters outside guidelines to management
- Comply with all Health & Safety policies and cybersecurity measures
Qualifications
- High school diploma or equivalent
- Proven ability to exceed sales targets
- Minimum two years' experience in a commission-based sales environment
- Prior retail sales experience as a product specialist in a luxury environment (preferred)
- Entrepreneurial, competitive, self-confident, and self-motivated
- Fully bilingual in French and English
Skills
Experience
Minimum two years of demonstrable experience in a commission-based retail sales environment, with preference for prior experience as a product specialist in a luxury retail setting. Candidate must be able to work in a fast-paced environment with minimal supervision and adapt to flexible scheduling including evenings, weekends, and holidays.
Education
High school diploma or equivalent required.
Workplace
This position is based in Vancouver, British Columbia, Canada.
Compensation
The base compensation for this position ranges from CAD 18.25 to CAD 26.25 per hour.
Benefits
Competitive total compensation, generous employee discount, pension, health and dental benefits, tuition assistance, continuous learning and development opportunities, commission eligibility in addition to base pay, incentives and contests.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Holt Renfrew, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Designated Sales Associate», «Brand Sales Associate», «Luxury Retail Associate», «Client Sales Consultant», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.