- Location
- 8555 Campeau Drive, Suite 330 (View map)Ottawa K2T 0K5Canada
- Employment
- Full-time
- Seniority
- Mid-Level
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Nov 6, 2026
About Hugo Boss
Founded in 1924 and headquartered in Metzingen, Germany, HUGO BOSS is a global premium fashion group whose BOSS and HUGO brands offer distinct expressions of contemporary style. With roots in tailoring, its collections span clothing, accessories and fragrances, combining design expertise with international commercial reach. As an employer, the group offers career paths across creative disciplines, product development, retail, digital commerce and corporate functions. Its international operations bring together diverse professional expertise, with opportunities to contribute to brand development and customer experience.
The Assistant Store Manager represents HUGO BOSS through exceptional customer experiences, effective merchandise presentation, and operational execution, while leading staff, sales, inventory, and store safety. The role is full-time and unlimited, with responsibilities spanning customer service, community engagement, recruitment, and Health & Safety.
Role & Responsibilities
- Represent HUGO BOSS positively by delivering an exceptional shopping experience, presenting merchandise effectively, and implementing operational strategies that support positive operating profits.
- Train and develop staff, deliver exceptional customer service, support business with the merchant group, and resolve problems through effective communication.
- Lead the team in supporting sales, profit and loss management, and inventory control.
- Build a goal-oriented selling culture focused on relationship selling, developing a client base, and exceptional service.
- Ensure standard operating procedures are executed and policies are followed.
- Build community relationships through personal involvement, public relations events, and advertising opportunities.
- Evaluate and respond to performance issues, and actively recruit candidates.
- Ensure Health & Safety requirements are met and empower store staff to uphold high standards in support of store management.
- Maintain knowledge of Health & Safety policies and procedures.
- Ensure Health & Safety documentation is accurately recorded and maintained.
Qualifications
- A BS college degree or equivalent experience is preferred.
- 1–2 years of specialty retail management experience.
- Excellent organizational, analytical, and leadership skills.
- Strong customer service and communication skills.
- Independent, self-motivated, detail-oriented, and entrepreneurial.
- Strong business acumen and interpersonal skills.
- A high level of taste and sophistication consistent with the HUGO BOSS lifestyle philosophy.
- Excellent knowledge of HUGO BOSS products.
Skills
Experience
1–2 years of specialty retail management experience.
Education
A BS college degree or equivalent experience is preferred.
Workplace
This position is based in Ottawa, Ontario, Canada.
Explore jobs in Ontario or in Canada.
Benefits
Commission; health and wellness benefits; earned vacation and sick time; company-paid holidays; employee discount.
Culture
Hugo Boss combines German tailoring heritage with a contemporary, globally minded approach, creating a workplace where precision, creativity and commercial awareness are central. Its teams work across design, retail and digital functions, with an emphasis on collaboration, innovation and delivering a consistent premium brand experience.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.