- Location
- 650W 41st Avenue (View map)Vancouver V5Z 2M9Canada
- Employment
- Full-time
- Seniority
- Mid-Level
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Nov 6, 2026
About Hugo Boss
Founded in 1924 and headquartered in Metzingen, Germany, HUGO BOSS is a global premium fashion group whose BOSS and HUGO brands offer distinct expressions of contemporary style. With roots in tailoring, its collections span clothing, accessories and fragrances, combining design expertise with international commercial reach. As an employer, the group offers career paths across creative disciplines, product development, retail, digital commerce and corporate functions. Its international operations bring together diverse professional expertise, with opportunities to contribute to brand development and customer experience.
The Key Holder represents HUGO BOSS through exceptional customer experiences, effective merchandise presentation and operational execution at the new BOSS store at Oakridge, opening in March 2026. The role drives relationship-based personal sales, supports store operations and community engagement, and requires 2–3 years of specialty retail sales experience; the position is full-time and unlimited.
Role & Responsibilities
- Represent HUGO BOSS positively by delivering an exceptional shopping experience, presenting merchandise effectively and executing operational strategies that support positive operating profits.
- Use effective communication to provide exceptional customer service, support business with the merchant group and resolve problems.
- Drive personal sales through relationship selling, client-base development and exemplary customer service.
- Maintain awareness of product information, product lines, merchandise promotions and advertisements.
- Build relationships with the community through personal involvement, public relations events and advertising opportunities.
- Complete sales transactions accurately and efficiently, and maintain proper cash and media accountability at point-of-sale registers.
- Assist with merchandising, display maintenance and store housekeeping.
- Follow and execute company policies, procedures and practices, including signing, pricing and loss prevention.
- Work varied hours and days as business needs dictate.
Qualifications
- A bachelor’s degree is preferred, or equivalent experience.
- 2–3 years of specialty retail sales experience.
- Strong customer service and selling experience.
- Independent, self-motivated, detail-oriented and entrepreneurial.
- Strong business acumen, communication and interpersonal skills.
- A high level of taste and sophistication consistent with the HUGO BOSS lifestyle philosophy.
Skills
Experience
2–3 years of specialty retail sales experience.
Education
A bachelor’s degree is preferred, or equivalent experience.
Workplace
The successful candidate will be located in Vancouver, British Columbia, Canada.
Explore jobs in British Columbia or in Canada.
Benefits
Commission; an international and inspirational working environment; career progression opportunities; a dynamic and inspirational work culture; flexible scheduling to meet lifestyle needs; a competitive compensation program; and a fun working environment.
Culture
Hugo Boss combines German tailoring heritage with a contemporary, globally minded approach, creating a workplace where precision, creativity and commercial awareness are central. Its teams work across design, retail and digital functions, with an emphasis on collaboration, innovation and delivering a consistent premium brand experience.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.