Hugo Boss Retail Sales Supervisor

About Hugo Boss

Founded in 1924 and headquartered in Metzingen, Germany, HUGO BOSS is a global premium fashion group whose BOSS and HUGO brands offer distinct expressions of contemporary style. With roots in tailoring, its collections span clothing, accessories and fragrances, combining design expertise with international commercial reach. As an employer, the group offers career paths across creative disciplines, product development, retail, digital commerce and corporate functions. Its international operations bring together diverse professional expertise, with opportunities to contribute to brand development and customer experience.

Role & Responsibilities

• Deliver an exceptional shopping experience and convey a positive impression of HUGO BOSS.
• Present merchandise in a way that showcases the brand and execute operational strategies that support positive operating profits.
• Train and develop staff, deliver exceptional customer service, drive business with the merchant group, and resolve problems through effective communication.
• Lead the team in supporting sales, profit and loss management, and inventory control to achieve positive results.
• Build a goal-oriented selling culture focused on relationship selling, developing a client base, and providing exceptional service.
• Ensure compliance with policies and procedures through regular management and staff meetings, store walk-throughs, and audits.
• Monitor performance, provide direction, and take corrective action as needed.
• Build community relationships through personal involvement, public relations events, and advertising opportunities.
• Evaluate performance issues continually and actively recruit candidates.
• Work varied hours and days to oversee store operations.
• Ensure health and safety requirements are fulfilled, enable store staff to uphold high standards, and support store management in this area.
• Maintain knowledge of health and safety policies and procedures.
• Ensure health and safety documentation is accurately recorded and maintained.

Qualifications

• A bachelor’s degree is preferred, or equivalent experience.
• 2–3 years of specialty retail management experience.
• Excellent organizational, time-management, analytical, and leadership skills.
• Independent, self-motivated, detail-oriented, and entrepreneurial.
• Strong business acumen and interpersonal skills.
• Ability to process information and merchandise using a computer system and POS register system.
• Ability to communicate with associates and guests.
• Proficiency in Microsoft Office.

Skills

Experience

2–3 years of specialty retail management experience.

Education

A bachelor’s degree is preferred, or equivalent experience.

Benefits

Base pay plus commission; international and inspirational working environment; career progression opportunities; dynamic and inspirational work culture; flexible scheduling to meet lifestyle needs; competitive compensation program; fun working environment.

Culture

Hugo Boss combines German tailoring heritage with a contemporary, globally minded approach, creating a workplace where precision, creativity and commercial awareness are central. Its teams work across design, retail and digital functions, with an emphasis on collaboration, innovation and delivering a consistent premium brand experience.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.