- Location
- Sainte-Foy Quebec Canada
- Employment
- Full-time
- Seniority
- Manager
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Nov 6, 2026
About Hugo Boss
Founded in 1924 and headquartered in Metzingen, Germany, HUGO BOSS is a global premium fashion group whose BOSS and HUGO brands offer distinct expressions of contemporary style. With roots in tailoring, its collections span clothing, accessories and fragrances, combining design expertise with international commercial reach. As an employer, the group offers career paths across creative disciplines, product development, retail, digital commerce and corporate functions. Its international operations bring together diverse professional expertise, with opportunities to contribute to brand development and customer experience.
The Store Manager leads HUGO BOSS store operations in Ste-Foy, delivering exceptional customer experiences, driving sales and profitability, and developing the team. This is a full-time, unlimited-term role with responsibility for personnel management, community relationships, and Health and Safety compliance.
Role & Responsibilities
- Deliver an exceptional shopping experience and present HUGO BOSS merchandise to create a positive brand impression.
- Train and develop staff using effective communication skills.
- Provide exceptional customer service.
- Drive business with the merchant group and resolve problems.
- Achieve positive results in sales, profit and loss management, and inventory control.
- Build a goal-oriented selling culture focused on relationship selling, client-base development, and exceptional service.
- Ensure standard operating procedures are executed and policies are followed.
- Cultivate community relationships through personal involvement, public relations events, and advertising opportunities.
- Manage personnel activities, including hiring, training, performance appraisal, rewarding, motivating, and disciplining staff.
- Monitor performance, provide direction, and take corrective action when needed.
- Evaluate and address performance issues continually, and actively recruit candidates.
- Lead, motivate, develop, and inspire the team while creating an empowered organization.
- Ensure Health and Safety requirements are met and empower store staff to achieve high standards.
- Maintain knowledge of Health and Safety policies and procedures.
- Ensure Health and Safety documentation is recorded and maintained.
Qualifications
- A bachelor's degree is preferred, or equivalent experience.
- Five years of specialty retail management experience.
- Strong customer service and sales experience.
- Independent, self-motivated, detail-oriented, entrepreneurial approach.
- Strong business acumen, communication, and interpersonal skills.
- Excellent organizational, time-management, and analytical skills.
- Ability to process information and merchandise through computer and POS register systems.
- Ability to communicate effectively with associates, guests, and management.
- Ability to work varied hours and days to oversee store operations.
- Proficiency in Microsoft Office.
- Taste and sophistication consistent with the HUGO BOSS lifestyle philosophy.
Skills
Experience
Five years of specialty retail management experience.
Education
A bachelor's degree is preferred, or equivalent experience.
Workplace
This position is based in Sainte-Foy, Quebec, Canada, within easy reach of Quebec City.
Benefits
Health and wellness benefits; earned vacation and sick time; company-paid holidays; employee discount.
Culture
Hugo Boss combines German tailoring heritage with a contemporary, globally minded approach, creating a workplace where precision, creativity and commercial awareness are central. Its teams work across design, retail and digital functions, with an emphasis on collaboration, innovation and delivering a consistent premium brand experience.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.