- Location
- 6455 Macleod Trail SW 122A (View map)Calgary T2H 0K8Canada
- Employment
- Full-time
- Seniority
- Manager
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Nov 6, 2026
About Hugo Boss
Founded in 1924 and headquartered in Metzingen, Germany, HUGO BOSS is a global premium fashion group whose BOSS and HUGO brands offer distinct expressions of contemporary style. With roots in tailoring, its collections span clothing, accessories and fragrances, combining design expertise with international commercial reach. As an employer, the group offers career paths across creative disciplines, product development, retail, digital commerce and corporate functions. Its international operations bring together diverse professional expertise, with opportunities to contribute to brand development and customer experience.
The Store Manager leads the HUGO BOSS store in Calgary, delivering exceptional customer experiences, driving sales and profitability, and overseeing team development, recruitment, store operations, and health and safety. The role is full-time and unlimited.
Role & Responsibilities
- Deliver an exceptional shopping experience and present HUGO BOSS positively through compelling merchandise displays and effective operational strategies that support profitability.
- Train and develop staff, deliver exceptional customer service, support the merchant group in driving business, and resolve problems through effective communication.
- Achieve sales and profit targets and manage inventory control.
- Build a goal-oriented selling culture focused on relationship selling, client development, and exceptional service.
- Ensure standard operating procedures are followed and policies are implemented.
- Build community relationships through personal involvement, public relations events, and advertising opportunities.
- Manage staff activities, including hiring, training, performance appraisal, rewards, motivation, and discipline.
- Monitor performance, provide direction, and take corrective action when needed.
- Evaluate performance issues and actively recruit candidates.
- Lead, motivate, develop, and inspire the team, fostering an empowered organization.
- Ensure health and safety requirements are met and support store staff in maintaining high standards.
- Maintain knowledge of health and safety policies and procedures.
- Ensure health and safety documentation is properly recorded and maintained.
Qualifications
- A four-year degree is preferred.
- Five years of specialty retail management experience.
- Excellent organizational, analytical, time-management, and leadership skills.
- Strong customer service and communication skills.
- Independent, self-motivated, detail-oriented, and entrepreneurial.
- Strong business acumen and interpersonal skills.
- Proficiency in Microsoft Office.
- Excellent knowledge of HUGO BOSS products.
- Strong consulting, negotiation, problem-resolution, mediation, and interpersonal skills.
Skills
Experience
5 years of specialty retail management experience
Education
A four-year degree is preferred.
Workplace
This position is based in Calgary, Alberta, Canada.
Explore jobs in Alberta or in Canada.
Benefits
Bonus pay; health and wellness benefits; earned vacation and sick time; company-paid holidays; employee discount.
Culture
Hugo Boss combines German tailoring heritage with a contemporary, globally minded approach, creating a workplace where precision, creativity and commercial awareness are central. Its teams work across design, retail and digital functions, with an emphasis on collaboration, innovation and delivering a consistent premium brand experience.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.