Kate Spade Sales Associate

About Kate Spade

Kate Spade is a vibrant American luxury lifestyle brand known for its spirited New York sensibility, joyful color, and polished modern femininity. Founded in 1993, the house has grown from an iconic handbag label into a global name spanning accessories, ready-to-wear, jewelry, footwear, home, and lifestyle. As an employer, Kate Spade offers a creative and collaborative environment where individuality, optimism, and thoughtful design are central to the culture. Part of Tapestry, Inc., the brand provides opportunities across retail, merchandising, design, digital, marketing, and corporate functions, inviting talent to contribute to a distinctive vision that celebrates wit, elegance, and everyday sophistication.

Role & Responsibilities

• Greet customers warmly and confidently while demonstrating comprehensive product knowledge
• Actively listen and ask insightful follow-up questions to understand customer needs and preferences
• Provide expert styling advice, suggest complementary products, and create complete coordinated looks
• Showcase multiple ways to wear products and encourage customers to explore new styles and categories
• Guide customers through purchase decisions and ensure seamless checkout experiences
• Drive sales results through authentic customer connections and compelling brand storytelling
• Maintain deep knowledge of brand DNA and product attributes across all collections and categories
• Maintain operational excellence including stockroom organization, inventory management, and accurate POS transactions
• Provide and receive constructive feedback in a professional, honest manner
• Manage flexible scheduling including nights, weekends, busy seasons, and high-traffic retail days

Qualifications

• Professional selling skills with exceptional interpersonal and communication abilities
• Prior retail experience in a customer-facing environment
• Ability to multitask, prioritize, and work collaboratively within a team
• Social media awareness and willingness to learn omni-channel and virtual selling techniques
• Proficiency in English or local market language
• Ability to work flexible schedules including nights, weekends, and public holidays
• Ability to lift at least 25 lbs. regularly and up to 50 lbs. occasionally; capable of climbing, bending, kneeling, and maneuvering sales floor and stockroom environments

Skills

Experience

Prior experience working in a retail environment with demonstrated customer-facing sales ability.

Education

High school diploma or equivalent; additional retail, fashion, or luxury goods training is a plus.

Workplace

Compensation

The base compensation for this position ranges from CAD 17.60 to CAD 22 per hour.

Benefits

Medical insurance, dental insurance, vision insurance, 401(k), paid paternity and maternity leave, commuter benefits, disability insurance, and tuition assistance.

Culture

Kate Spade fosters a workplace culture rooted in optimism, creativity, and a distinctive sense of playful sophistication. As an employer, it encourages collaboration, individuality, and an entrepreneurial spirit, empowering teams to bring joyful, customer-focused storytelling to every aspect of the brand experience.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.