Kate Spade Sales Associate

About Kate Spade

Kate Spade is a vibrant American luxury lifestyle brand known for its spirited New York sensibility, joyful color, and polished modern femininity. Founded in 1993, the house has grown from an iconic handbag label into a global name spanning accessories, ready-to-wear, jewelry, footwear, home, and lifestyle. As an employer, Kate Spade offers a creative and collaborative environment where individuality, optimism, and thoughtful design are central to the culture. Part of Tapestry, Inc., the brand provides opportunities across retail, merchandising, design, digital, marketing, and corporate functions, inviting talent to contribute to a distinctive vision that celebrates wit, elegance, and everyday sophistication.

Role & Responsibilities

• Greet guests warmly and confidently while demonstrating comprehensive product knowledge across all Kate Spade categories
• Actively listen and ask insightful follow-up questions to understand customer lifestyle and aesthetic preferences
• Provide expert styling advice, suggest complementary products, and create complete outfit combinations
• Showcase multiple ways to incorporate Kate Spade products into customers' existing wardrobes using creativity and enthusiasm
• Guide customers through purchase decisions and ensure a seamless checkout and post-sale experience
• Reinforce and celebrate customer choices while building loyalty and encouraging return visits
• Drive sales results through authentic customer connections and compelling brand storytelling
• Maintain operational excellence including stockroom organization, inventory management, and accurate POS transactions
• Engage with social media awareness and learn omnichannel and virtual selling techniques as required
• Give and receive constructive feedback in an honest and collaborative manner
• Comply with flexible scheduling requirements including nights, weekends, busy seasons, and public holidays

Qualifications

• Professional selling skills with exceptional interpersonal and communication abilities
• Prior experience in a retail sales environment
• Strong product knowledge or demonstrated ability to master product categories quickly
• Ability to multitask, prioritize, and work collaboratively in a team-oriented setting
• Proficiency in English (or local language proficiency as required by market)
• Ability to lift at least 25 lbs. regularly and up to 50 lbs. occasionally; comfortable climbing, bending, kneeling, and maneuvering across sales floor and stockroom
• Flexibility to accommodate variable retail hours, including nights, weekends, and peak trading periods

Skills

Experience

Prior experience working in a retail environment is required. Candidates should demonstrate a track record of strong customer service and sales achievement.

Education

High school diploma or equivalent; retail or customer service training preferred but not required.

Workplace

Compensation

The base compensation for this position ranges from CAD 17.60 to CAD 22 per hour.

Benefits

Medical insurance, dental insurance, vision insurance, 401(k), paid parental leave, commuter benefits, disability insurance, tuition assistance.

Culture

Kate Spade fosters a workplace culture rooted in optimism, creativity, and a distinctive sense of playful sophistication. As an employer, it encourages collaboration, individuality, and an entrepreneurial spirit, empowering teams to bring joyful, customer-focused storytelling to every aspect of the brand experience.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.