MAC Assistant Manager
- Compensation
- $45,300–68,000/year
- Department
- Retail & Boutique Operations
- Industry
- Perfumes, Cosmetics & Prestige Beauty
- Posted
- Sep 22, 2026
MAC Assistant Store Manager, Estée Lauder Companies, Ottawa ON – Lead retail operations and coaching at Bayshore Shopping Center.
Role & Responsibilities
- Lead, coach and develop Sales Associates to achieve sales, customer service, and operational targets
- Support Store Manager in day-to-day store/counter operations and strategic initiatives
- Deliver inspirational, authentic, and personalized customer service to build client relationships
- Manage inventory control, cash reconciliation, and point-of-sale operations
- Monitor performance metrics and implement corrective actions to drive results
- Ensure compliance with company policies and maintain visual standards
- Support recruitment and onboarding of new team members
Qualifications
- Proven retail experience preferably within cosmetics or prestige beauty
- Previous supervisory experience with demonstrated track record of coaching and mentoring
- Retail operations expertise including inventory management and cash reconciliation
- Experience with retail point-of-sale software systems
- Proficiency in Microsoft Office applications
- Ability to provide inspirational, authentic, and personalized customer service
- Proof of right to live and work in Canada
Skills
Experience
Proven supervisory and coaching experience gained in a fast-paced retail environment, preferably in cosmetics or prestige beauty. Demonstrated ability to manage retail operations and develop high-performing sales teams.
Education
High school diploma or equivalent required; retail management certification or cosmetics training preferred.
Workplace
The role is situated in Ottawa, Ontario, Canada.
Compensation
The base compensation for this position ranges from USD 45,300 to USD 68,000 per annum.
Benefits
Health insurance coverage (medical, dental, and vision insurance), wellness and family support programs, life and disability insurance, retirement savings plans, education-related programs, paid holidays and vacation time, competitive incentive compensation programs, commission/bonus plan eligibility.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like MAC, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Assistant Store Manager», «Store Operations Manager», «Retail Supervisor», «Sales Floor Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.