MAC Assistant Store Manager
- Compensation
- $45,300–68,000/year
- Department
- Retail & Boutique Operations
- Industry
- Perfumes, Cosmetics & Prestige Beauty
- Posted
- Sep 22, 2026
MAC Assistant Store Manager, full-time at Rideau Centre, Ottawa – lead retail team in prestige beauty. Estée Lauder Companies.
Role & Responsibilities
- Support Store Manager in leading, coaching and developing Sales Associates to achieve sales targets and customer service excellence
- Manage retail operations including inventory management, cash reconciliation, and point-of-sale administration
- Provide inspirational, authentic and personalized customer service to ensure client satisfaction and loyalty
- Supervise team across retail hours including days, nights, weekends and special events
- Mentor team members to reach their full potential and deliver prestige beauty expertise
- Maintain compliance with company policies and operational standards
Qualifications
- Proven retail experience, preferably within cosmetics or prestige beauty
- Previous supervisory experience with demonstrated track record of coaching and mentoring staff
- Retail operations experience including inventory management and cash reconciliation
- Experience with retail point-of-sale software systems
- Proficiency in Microsoft Office
- Ability to work flexible retail hours including days, nights, weekends and special events in a fast-paced environment
- Proven ability to deliver inspirational, authentic and personalized customer service
- Right to live and work in Canada
Skills
Experience
Previous supervisory experience in a fast-paced retail environment, preferably within cosmetics or prestige beauty, with a demonstrated track record of coaching and mentoring Sales Associates to achieve sales and customer service targets.
Workplace
The successful candidate will be located in Ottawa, Ontario, Canada.
Compensation
The base compensation for this position ranges from USD 45,300 to USD 68,000 per annum.
Benefits
Health insurance coverage (medical, dental, and vision), wellness and family support programs, life and disability insurance, retirement savings plans, education-related programs, paid holidays and vacation time, competitive incentive compensation and commission programs (eligibility varies)
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like MAC, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Deputy Store Manager», «Assistant Manager – Retail Operations», «Retail Supervisor – Assistant Manager», «Sales Supervisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.