Sephora Asset Protection Associate
- Employment
- Full-time
- Seniority
- Entry-Level
- Compensation
- $25–30/hour
- Department
- Retail & Boutique Operations
- Industry
- Selective Retailing & Department Stores
- Posted
- Oct 8, 2026
About Sephora
Sephora is a global prestige beauty leader, renowned for redefining the retail experience through creativity, inclusivity, and expert service. Founded in France and now part of LVMH, the company brings together an exceptional portfolio of beauty brands with a distinctive culture of discovery and innovation. As an employer, Sephora offers a dynamic, customer-centered environment where talent is encouraged to learn, experiment, and grow across retail, digital, merchandising, operations, and corporate functions. Its teams are united by a passion for beauty, entrepreneurship, and belonging, making Sephora a compelling workplace for professionals seeking impact within a fast-moving international brand.
Sephora is hiring a full-time Asset Protection Associate on a permanent basis in Toronto. The role protects store assets, conducts surveillance and operational audits, supports inventory and shrinkage-prevention plans, and delivers loss-prevention training; compensation is CAD 25–30 per hour.
Role & Responsibilities
- Protect store assets against theft and work with the Leadership team to maintain operational controls that reduce shortage.
- Provide friendly, professional and knowledgeable service to clients as needed.
- Conduct sales-floor surveillance and use the CCTV system to identify, observe, apprehend or deter individuals committing external theft.
- Follow all laws and Sephora policies concerning apprehensions, search and seizure, and preservation of evidence.
- Prepare reports on theft incidents, merchandise recoveries, accident investigations and audits.
- Maintain professional relationships with internal partners, local law enforcement agencies, mall security and other retailers.
- Testify in court on the company’s behalf in criminal or civil cases when summoned.
- Provide new-hire and ongoing employee training to maintain awareness of store loss prevention.
- Conduct store self-audits, checklists and safety inspections, and communicate findings to the store Leadership team and District Loss Prevention Manager.
- Assist the store Leadership team with inventory preparation and processes.
- Partner with stores and the District Loss Prevention Manager to develop and execute shrinkage-prevention plans.
- Work the required minimum weekly shifts and hours: 30–40 hours for full-time or 16–20 hours for part-time.
- Work in a fragrance-filled environment; lift and carry up to 50 pounds; bend and stretch to stock shelves.
Qualifications
- At least 1 year of asset protection or loss prevention experience in a retail environment.
- Satisfy and maintain all licensing requirements applicable to the province or local jurisdiction.
- Strong written, verbal, interviewing, listening and interpersonal communication skills.
- Ability to remain composed and provide effective, in-the-moment coaching on loss prevention techniques.
- Proficiency in Windows, Word and Excel is desirable.
- High school graduate or equivalent.
- Availability to work flexible hours and days, including evenings, weekends and holidays.
- Availability to work at multiple locations within a market.
Skills
Experience
At least 1 year of asset protection or loss prevention experience in a retail environment; minimum 3 years.
Education
High school graduate or equivalent.
Workplace
The role is situated in Toronto, Ontario, Canada.
Compensation
The base compensation for this position ranges from CAD 25 to CAD 30 per hour.
Benefits
Eligible employees may receive performance-based bonus opportunities, a competitive benefits program, and learning and development initiatives aimed at promoting employee support and recognition.
Culture
Sephora fosters a dynamic, inclusive workplace where creativity, curiosity, and a passion for beauty are encouraged at every level. As an employer, it is distinguished by its focus on empowerment, continuous learning, and a collaborative retail culture that celebrates individuality and client-centric innovation.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Sephora, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Loss Prevention Associate», «Asset Protection Specialist», «Retail Security Associate», «Loss Prevention Officer», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.