- Location
- Scarborough Ontario Canada
- Employment
- Full-time
- Seniority
- Supervisor
- Compensation
- $30–35/hour
- Department
- Retail & Boutique Operations
- Industry
- Selective Retailing & Department Stores
- Posted
- Oct 26, 2026
About Sephora
Sephora is a global prestige beauty leader, renowned for redefining the retail experience through creativity, inclusivity, and expert service. Founded in France and now part of LVMH, the company brings together an exceptional portfolio of beauty brands with a distinctive culture of discovery and innovation. As an employer, Sephora offers a dynamic, customer-centered environment where talent is encouraged to learn, experiment, and grow across retail, digital, merchandising, operations, and corporate functions. Its teams are united by a passion for beauty, entrepreneurship, and belonging, making Sephora a compelling workplace for professionals seeking impact within a fast-moving international brand.
The Asset Protection Team Lead supports Sephora’s loss prevention programs, trains and develops Agents, detects internal theft, and oversees loss prevention activities across a multi-store district. This is a permanent, full-time role requiring some overnight travel; compensation is CAD 30–35 per hour, with final pay dependent on qualifications, experience and other relevant factors.
Role & Responsibilities
- Support the store with all loss prevention programs.
- Review exception reports and cash variances to detect internal activity.
- Witness internal interviews where applicable.
- Prepare a weekly market and Agent recap for the District Loss Prevention Manager.
- Train and develop Agents.
- Organize and participate in quarterly shoplifting blitzes.
- Conduct store tours with store leadership teams and complete tour notes; review the notes with leadership and email them to the Store Director, District Loss Prevention Manager and District Manager before completing the visit.
- Review and approve Agent schedules within the assigned district.
- Assist high-shrink stores with inventory preparation.
- Conduct Agent onboarding.
- Conduct OPEX evaluations where applicable.
- In the District Loss Prevention Manager’s absence, attend and present at district meetings and deliver cluster training.
- Serve as a trainer for new Agents and support the development of existing Agents.
- Work with the District Loss Prevention Manager to detect internal theft using available tools and ensure adherence to Sephora Loss Prevention standards.
- Support the hiring process where required.
Qualifications
- At least 2 years of loss prevention experience in a retail environment.
- Strong communication skills.
- Strong interpersonal skills.
- Intermediate computer skills.
- High school graduate or equivalent.
- Able to travel within the district.
- Able to work nights, weekends and holidays according to business needs, with some overnight travel.
- Able to oversee a multi-store district.
- Consistent and reliable attendance.
- Adherence to Sephora’s dress code policy.
- Model client service and onstage leadership standards.
- Flexibility to accommodate different learning styles among cast members and Agents.
- Maintain objective and professional relationships with brand partners, key stakeholders, cast, peers and supervisors.
- Able to stand and walk the sales floor for an 8-hour shift.
- Able to work in a fragrance-filled environment.
- Current licensing as required by provincial or local jurisdiction.
Skills
Experience
At least 2 years of loss prevention experience in a retail environment.
Education
High school graduate or equivalent.
Workplace
The role is situated in Scarborough, Ontario, Canada — conveniently close to Toronto.
Explore jobs in Ontario or in Canada.
Compensation
The base compensation for this position ranges from CAD 30 to CAD 35 per hour.
Benefits
Performance bonuses, competitive benefits, and learning and development programs.
Culture
Sephora fosters a dynamic, inclusive workplace where creativity, curiosity, and a passion for beauty are encouraged at every level. As an employer, it is distinguished by its focus on empowerment, continuous learning, and a collaborative retail culture that celebrates individuality and client-centric innovation.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Sephora, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Loss Prevention Team Lead», «Asset Protection Supervisor», «Retail Loss Prevention Lead», «Asset Protection Lead», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.