Sephora Coordinator, Email Marketing

About Sephora

Sephora is a global prestige beauty leader, renowned for redefining the retail experience through creativity, inclusivity, and expert service. Founded in France and now part of LVMH, the company brings together an exceptional portfolio of beauty brands with a distinctive culture of discovery and innovation. As an employer, Sephora offers a dynamic, customer-centered environment where talent is encouraged to learn, experiment, and grow across retail, digital, merchandising, operations, and corporate functions. Its teams are united by a passion for beauty, entrepreneurship, and belonging, making Sephora a compelling workplace for professionals seeking impact within a fast-moving international brand.

This 6-month contract role, based in Toronto, focuses on optimizing email marketing operations and asset management for Sephora Canada. The coordinator will implement process improvements in partnership with Email & Mobile Operations, provide quality assurance support for campaign delivery, audit and centralize automated workflows, and support migration to new tools such as Smartsheet and Monday.com. The position operates on a hybrid schedule and requires strong organizational skills, attention to detail, and familiarity with email service provider platforms and workflow management systems.

Role & Responsibilities

• Own and implement asset handoff improvements in partnership with Email & Mobile Operations
• Provide QA support to deliver accurate, consistent, and error-free client experiences
• Audit and centralize automated workflows and support the migration of content planning tools including Smartsheet and Monday.com
• Develop governance standards including link naming conventions and QA checklists
• Support adoption of new systems, tools, and workflows to improve team efficiency
• Create and maintain process and training documentation for campaign execution

Qualifications

• 1+ years of experience in email marketing operations or related field
• College or university degree in a related field (strongly preferred)
• Strong organizational and documentation skills with exceptional attention to detail
• Experience supporting process improvements, workflow automation, and tool adoption
• Familiarity with workflow management tools such as Smartsheet or Monday.com
• Familiarity with email service provider platforms, campaign QA processes, segmentation, and analytics
• Knowledge of link naming conventions and governance practices
• Strong written and verbal communication skills with effective cross-team collaboration
• Comfort and confidence using digital and AI-enabled tools responsibly

Skills

Experience

1+ years of experience in email marketing operations or a related field

Education

College or university degree in a related field is considered a strong asset

Workplace

Compensation

The base compensation for this position ranges from CAD 57,000 to CAD 64,000 per annum.

Benefits

30% discount on all merchandise and services, access to Well-Being@Sephora program (mental, financial, physical, and social well-being support), hybrid work schedule, vacation and flex days, maternity/paternity leave, access to training and development programs, volunteer and donation matching, Employee Assistance Program, 24/7 access to Dialogue mental health resources

Culture

Sephora fosters a dynamic, inclusive workplace where creativity, curiosity, and a passion for beauty are encouraged at every level. As an employer, it is distinguished by its focus on empowerment, continuous learning, and a collaborative retail culture that celebrates individuality and client-centric innovation.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.