Sephora Creative Director

About Sephora

Sephora is a global prestige beauty leader, renowned for redefining the retail experience through creativity, inclusivity, and expert service. Founded in France and now part of LVMH, the company brings together an exceptional portfolio of beauty brands with a distinctive culture of discovery and innovation. As an employer, Sephora offers a dynamic, customer-centered environment where talent is encouraged to learn, experiment, and grow across retail, digital, merchandising, operations, and corporate functions. Its teams are united by a passion for beauty, entrepreneurship, and belonging, making Sephora a compelling workplace for professionals seeking impact within a fast-moving international brand.

Role & Responsibilities

• Lead and continue building a creative team that develops distinctive creative, content, and design work for beauty and retail.
• Use brand strategy to connect concepts to Sephora’s brand platform and deliver consistently on-brand work that positions Sephora as a prestige beauty retail leader and supports business goals across channels and platforms.
• Lead campaign and content concept development, coach and inspire the team, collaborate across functions to grow the Canadian business through creative opportunities, innovate creative and production processes, and partner on creative solutions.
• Develop in-store experiences, support digital initiatives, plan loyalty programme campaigns, write copy, and design integrated multi-channel campaigns that reinforce the brand promise and market position.
• Connect creative work across disciplines and guide internal and external brand expression to drive breakthrough work and consistency.
• Inspire the internal Creative Team to produce distinctive, best-in-class content.
• Champion creativity and best-in-class content as tools for building the brand and achieving business objectives.
• Develop holistic campaigns strategically and contribute hands-on to asset delivery.
• Manage and motivate five creatives ranging from entry-level to senior, along with freelance talent and production partners.
• Develop positioning, creative, and content strategies for Sephora programmes and campaigns while maintaining brand standards and tone of voice.
• Build relationships and collaborate with cross-functional partners at Director and VP level in Canada, North America, and globally.
• Delegate and assign work, monitor team capacity, and identify opportunities for synergies.
• Champion integrated campaign development with internal and external creative agency partners, and advise on brand standards for agency work.

Qualifications

• Bring a balance of creative vision and pragmatism, with the ability to identify major creative opportunities and understand how to realise them.
• Use a player-coach leadership style, identifying and developing creativity while also contributing to execution.
• Maintain a curious mindset and seek inspiration from culture and consumers.
• Have a strong understanding of production and creative execution.
• Have 10–15 years of professional experience in conceptual creative or content development, or a related field, as a Copywriter or Art Director.
• Have a strong visual eye and sense of design direction.
• Have 5+ years of experience leading a creative team as an Associate Creative Director or Creative Director.
• Demonstrate success leading small and large creative programmes across a variety of channels and tactics.
• Have a strong background in integrated creative execution.
• Be familiar with retail channel ecosystems across owned and paid channels.
• Understand Figma, Adobe Creative Cloud, InDesign, Illustrator, Photoshop, and emerging AI tools.
• Understanding of UX and Responsive Design is an asset.
• A bachelor’s degree or diploma in a related creative field is required.
• Full-service in-house or external agency experience is an asset.
• Experience in beauty and/or retail is an asset.
• Use digital and AI-enabled tools responsibly in day-to-day work.

Skills

Experience

10–15 years of professional experience in conceptual creative/content development or a related field as a Copywriter or Art Director; 5+ years leading a creative team as an Associate Creative Director or Creative Director.

Education

Bachelor’s degree or diploma in a related creative field.

Compensation

The base compensation for this position ranges from CAD 153,000 to CAD 176,600 per annum.

Benefits

Bonus; RRSP matching; medical, dental, vision, life, and disability coverage; Well-Being@Sephora programme; hybrid work schedule; vacation and flex days; maternity/paternity leave; training and development programmes and resources; 30% discount on merchandise and services; gratis opportunities; flash sale discounts on LVMH brands; volunteer and donation matching; Employee Assistance Program; free mental health resources with 24/7 access to Dialogue; access to career opportunities across LVMH.

Culture

Sephora fosters a dynamic, inclusive workplace where creativity, curiosity, and a passion for beauty are encouraged at every level. As an employer, it is distinguished by its focus on empowerment, continuous learning, and a collaborative retail culture that celebrates individuality and client-centric innovation.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.