Sephora Interim Team Leader

Compensation
$21.10–26.40/hour
Department
Retail & Boutique Operations
Industry
Selective Retailing & Department Stores
Posted
Sep 16, 2026

About Sephora

Sephora is a global prestige beauty leader, renowned for redefining the retail experience through creativity, inclusivity, and expert service. Founded in France and now part of LVMH, the company brings together an exceptional portfolio of beauty brands with a distinctive culture of discovery and innovation. As an employer, Sephora offers a dynamic, customer-centered environment where talent is encouraged to learn, experiment, and grow across retail, digital, merchandising, operations, and corporate functions. Its teams are united by a passion for beauty, entrepreneurship, and belonging, making Sephora a compelling workplace for professionals seeking impact within a fast-moving international brand.

Sephora Interim Team Leader in Chicoutimi, Canada—lead retail operations, manage staff, and drive sales in this full-time beauty retail management role.

Role & Responsibilities

  • Lead and empower team members to deliver exceptional customer service and achieve sales targets
  • Develop team performance through continuous feedback and coaching to improve individual and collective results
  • Support staff integration and ongoing learning in service excellence, loyalty programs, product expertise, and brand initiatives
  • Manage daily store operations including inventory management, visual merchandising, and adherence to store standards
  • Foster an inclusive, collaborative workplace culture where every team member feels accountable and valued
  • Maintain punctuality and availability during peak retail periods, including evenings, weekends, and statutory holidays
  • Demonstrate in-depth product knowledge and provide personalized customer recommendations to drive engagement

Qualifications

  • Minimum two years of leadership experience in retail, hospitality, or customer service environments
  • Proven ability to coach and inspire teams to achieve objectives
  • Strong sales and customer service skills
  • Comfortable working in a fast-paced, dynamic retail environment
  • Physically capable of lifting and moving loads up to 22.7 kg (50 lbs)

Skills

Team leadership Staff coaching and mentoring Sales management Customer service excellence Product knowledge Visual merchandising Inventory management Schedule management Staff scheduling

Experience

Minimum two years of leadership experience in retail, hospitality, or customer service environments. Demonstrated ability to inspire and develop team members while maintaining strong sales performance in a dynamic retail setting.

Workplace

The successful candidate will be located in Chicoutimi, Quebec, Canada, with easy access to Quebec City.

Compensation

The base compensation for this position ranges from CAD 21.10 to CAD 26.40 per hour.

Benefits

Performance bonuses, competitive benefits program, training and development initiatives designed to support and recognize employees.

Culture

Sephora fosters a dynamic, inclusive workplace where creativity, curiosity, and a passion for beauty are encouraged at every level. As an employer, it is distinguished by its focus on empowerment, continuous learning, and a collaborative retail culture that celebrates individuality and client-centric innovation.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Sephora, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Assistant Store Manager», «Acting Shift Supervisor», «Operations Lead», «Beauty Retail Supervisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.

Sephora

Sephora Interim Team Leader

Chicoutimi, Canada

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