Sephora Operations Consultant
- Employment
- Full-time
- Seniority
- Entry-Level
- Compensation
- $18.10–22.65/hour
- Department
- Retail & Boutique Operations
- Industry
- Selective Retailing & Department Stores
- Posted
- Sep 29, 2026
About Sephora
Sephora is a global prestige beauty leader, renowned for redefining the retail experience through creativity, inclusivity, and expert service. Founded in France and now part of LVMH, the company brings together an exceptional portfolio of beauty brands with a distinctive culture of discovery and innovation. As an employer, Sephora offers a dynamic, customer-centered environment where talent is encouraged to learn, experiment, and grow across retail, digital, merchandising, operations, and corporate functions. Its teams are united by a passion for beauty, entrepreneurship, and belonging, making Sephora a compelling workplace for professionals seeking impact within a fast-moving international brand.
Sephora seeks an Operations Consultant to work in partnership with the operations supervisor at the Montreal-Anjou location, overseeing warehouse organisation and merchandise updates. The role encompasses customer service, store appearance standards, inventory management, merchandise handling, and operational reporting. This full-time position requires hands-on coordination of deliveries, warehouse maintenance, visual merchandising compliance, and loss prevention initiatives.
Role & Responsibilities
- Deliver professional and courteous customer service during store operating hours and assist in training cashiers and point-of-sale staff
- Maintain cleanliness and organisation standards in checkout areas and monitor compliance with Sephora merchandising concepts
- Receive, process, and organise incoming deliveries in a timely manner according to company standards
- Oversee warehouse organisation and maintenance, manage inventory transfers, damaged merchandise, and product demonstrations
- Verify and report missing or damaged visual elements to the operations supervisor
- Ensure safety and cleanliness standards are maintained throughout the store
- Report inventory concerns and operational issues to supervisors and store management
- Participate in loss prevention and inventory reduction programmes
Qualifications
- Ability to work collaboratively with operations supervisory staff
- Proficiency in warehouse organisation and inventory management systems
- Familiarity with retail merchandising and point-of-sale operations
- Strong attention to detail and organisational skills
Skills
Experience
Entry-level or beginner experience in retail operations, warehouse management, or customer service environments is preferred but not required.
Education
Secondary school diploma or equivalent; additional retail or warehouse certifications are advantageous but not mandatory.
Workplace
The successful candidate will be located in Montreal, Quebec, Canada.
Compensation
The base compensation for this position ranges from CAD 18.10 to CAD 22.65 per hour.
Benefits
Performance bonuses, competitive benefits programme, and robust training and development initiatives designed to promote employee support and recognition.
Culture
Sephora fosters a dynamic, inclusive workplace where creativity, curiosity, and a passion for beauty are encouraged at every level. As an employer, it is distinguished by its focus on empowerment, continuous learning, and a collaborative retail culture that celebrates individuality and client-centric innovation.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Sephora, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Warehouse Operations Associate», «Operations Support Specialist», «Merchandise Operations Coordinator», «Store Operations Assistant», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.