- Location
- 519 Westmorland Rd B-007B (View map)Saint John, NB E2J 3W9Canada
- Employment
- Full-time
- Seniority
- Entry-Level
- Compensation
- $17.65–22.05/hour
- Department
- Retail & Boutique Operations
- Posted
- Nov 9, 2026
About Sephora
Sephora is a global prestige beauty leader, renowned for redefining the retail experience through creativity, inclusivity, and expert service. Founded in France and now part of LVMH, the company brings together an exceptional portfolio of beauty brands with a distinctive culture of discovery and innovation. As an employer, Sephora offers a dynamic, customer-centered environment where talent is encouraged to learn, experiment, and grow across retail, digital, merchandising, operations, and corporate functions. Its teams are united by a passion for beauty, entrepreneurship, and belonging, making Sephora a compelling workplace for professionals seeking impact within a fast-moving international brand.
The Operations Consultant partners with the Operations Supervisor to maintain stockroom organization, merchandise updates and inventory control while supporting client service and store presentation. This is a permanent, full-time role in Saint John, with compensation of CAD 17.65–22.05 per hour; eligibility for performance-based bonuses and a competitive benefits program may also apply.
Role & Responsibilities
- Partner with the Operations Supervisor to maintain stockroom organization and merchandise updates.
- Provide friendly, professional, knowledgeable client service during store hours as needed.
- Assist in training cashiers and consultants on Point-Of-Sale (POS) and MPOS.
- Help maintain cleanliness and organization in the cashier zone and uphold Sephora’s merchandising concepts.
- Participate in programs to reduce shortage and loss.
- Receive and process shipments in a timely manner; organize and maintain the stockroom according to company standards.
- Process transfers, damages and testers according to company standards.
- Check in visual elements and report missing or damaged pieces to the Operations Supervisor.
- Maintain safety and tidiness standards at all times.
- Communicate inventory issues or concerns to supervisors, assistant managers or the Store Manager.
- Follow sampling policies and procedures and participate in inventory control.
- Designated consultants receive cross-training in cashier functions.
Qualifications
- 1–2 years of experience in retail or client service, preferably in a stockroom.
- Good computer, arithmetic and organizational skills.
- Ability to multitask while attending to client and business needs.
- Effective time-management, problem-solving and communication skills.
- High school graduate or equivalent.
- Flexible availability, including evenings, weekends and holidays.
- Able to work in a fragrance-filled environment, lift and carry up to 50 pounds, and bend and stretch to stock shelves.
Skills
Experience
1–2 years of experience in retail or client service, preferably in a stockroom.
Education
High school graduate or equivalent.
Workplace
The successful candidate will be located in Saint John, New Brunswick, Canada.
Explore jobs in New Brunswick or in Canada.
Compensation
The base compensation for this position ranges from CAD 17.65 to CAD 22.05 per hour.
Benefits
Eligible for performance-based bonus opportunities, a competitive benefits program, and learning and development initiatives aimed at employee support and recognition.
Culture
Sephora fosters a dynamic, inclusive workplace where creativity, curiosity, and a passion for beauty are encouraged at every level. As an employer, it is distinguished by its focus on empowerment, continuous learning, and a collaborative retail culture that celebrates individuality and client-centric innovation.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.