- Location
- 48 Kenmount Road (View map)St. John's, NL A1B 1W3Canada
- Employment
- Part-time
- Seniority
- Entry-Level
- Compensation
- $18–22.50/hour
- Department
- Retail & Boutique Operations
- Posted
- Nov 5, 2026
About Sephora
Sephora is a global prestige beauty leader, renowned for redefining the retail experience through creativity, inclusivity, and expert service. Founded in France and now part of LVMH, the company brings together an exceptional portfolio of beauty brands with a distinctive culture of discovery and innovation. As an employer, Sephora offers a dynamic, customer-centered environment where talent is encouraged to learn, experiment, and grow across retail, digital, merchandising, operations, and corporate functions. Its teams are united by a passion for beauty, entrepreneurship, and belonging, making Sephora a compelling workplace for professionals seeking impact within a fast-moving international brand.
The Operations Consultant partners with the Operations Supervisor to maintain stockroom organization, merchandise updates and inventory controls, while supporting client service and store presentation. This is a permanent, part-time position at Sephora’s Avalon store in St. John’s, with compensation of CAD 18.00–22.50 per hour and possible performance-based bonuses.
Role & Responsibilities
- Partner with the Operations Supervisor to maintain stockroom organization and merchandise updates.
- Provide friendly, professional and knowledgeable client service during store hours as needed.
- Assist in training cashiers and consultants on Point-Of-Sale (POS) and MPOS.
- Help maintain cleanliness and organization standards in the cashier zone and support Sephora merchandising concepts.
- Participate in programs to reduce shortage and loss.
- Receive and process shipments in a timely manner.
- Organize and maintain the stockroom according to company standards.
- Process transfers, damages and testers according to company standards.
- Check in visual elements and report missing or damaged pieces to the Operations Supervisor.
- Maintain safety and tidiness standards at all times.
- Communicate inventory issues and concerns to supervisors, assistant managers or the Store Manager.
- Ensure compliance with sampling policies and procedures.
- Participate in inventory control.
- Designated consultants will be cross-trained in cashier functions.
Qualifications
- 1–2 years of retail or client service industry experience, preferably in a stockroom capacity.
- Good computer, arithmetic and organizational skills.
- Ability to multitask while attending to client and business needs.
- Effective time management, problem-solving and communication skills.
- High school graduate or equivalent.
- Flexible availability, including evenings, weekends and holidays.
- Ability to work in a fragrance-filled environment, lift and carry up to 50 pounds, and bend and stretch to stock shelves.
Skills
Experience
1–2 years of retail or client service industry experience, preferably in a stockroom capacity.
Education
High school graduate or equivalent.
Workplace
The successful candidate will be located in St. John's, Newfoundland and Labrador, Canada.
Explore jobs in Newfoundland and Labrador or in Canada.
Compensation
The base compensation for this position ranges from CAD 18 to CAD 22.50 per hour.
Benefits
May be eligible for performance-based bonus opportunities, a competitive benefits program, and learning and development initiatives.
Culture
Sephora fosters a dynamic, inclusive workplace where creativity, curiosity, and a passion for beauty are encouraged at every level. As an employer, it is distinguished by its focus on empowerment, continuous learning, and a collaborative retail culture that celebrates individuality and client-centric innovation.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Sephora, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Operations Associate», «Stockroom Associate», «Merchandise Operations Associate», «Inventory Operations Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.