- Address
- 8882 170th St., Edmonton, AB T5T 4J2 View map
- Employment
- Full-time
- Seniority
- Manager
- Compensation
- $54,800–68,500/year
- Department
- Retail & Boutique Operations
- Industry
- Perfumes, Cosmetics & Prestige Beauty
- Posted
- Oct 14, 2026
About Sephora
Sephora is a global prestige beauty leader, renowned for redefining the retail experience through creativity, inclusivity, and expert service. Founded in France and now part of LVMH, the company brings together an exceptional portfolio of beauty brands with a distinctive culture of discovery and innovation. As an employer, Sephora offers a dynamic, customer-centered environment where talent is encouraged to learn, experiment, and grow across retail, digital, merchandising, operations, and corporate functions. Its teams are united by a passion for beauty, entrepreneurship, and belonging, making Sephora a compelling workplace for professionals seeking impact within a fast-moving international brand.
Sephora is hiring a full-time, permanent Services Manager in Edmonton to manage in-store beauty services, classes and events, including studio operations, reservations, team development and client experience. Compensation ranges from CAD 54,800 to CAD 68,500, with eligibility for performance-based bonuses and a benefits program; final pay depends on qualifications, experience and relevant business or location factors.
Role & Responsibilities
- Manage all services, classes and events at the store.
- Oversee daily operations at the Beauty, Skincare and Fragrance Studio, where applicable, and ensure the Beauty Studio Coordinator is adequately trained to manage the studio and drive services.
- Ensure Beauty Advisors use technology innovations during services to enhance the in-store client experience.
- Manage the online reservation system, including publishing Beauty Advisor availability and classes; ensure staffing supports increased services and client check-in is efficient.
- Manage in-store events with the services team and ensure they are planned and staffed to maximize client learning and store sales opportunities.
- Manage the development and certification process for Beauty Advisors and provide opportunities to advance their artistry skills.
- Participate in performance management matters related to the Beauty Studio or direct reports; provide timely feedback for improvement and follow up as needed.
- Regularly serve as Manager on Duty and engage with Beauty Advisors and clients on the sales floor.
- Work in a fragrance-filled environment; lift and carry up to 50 pounds; bend and stretch to stock shelves.
Qualifications
- Two to four years of experience in a similar role at a store of similar volume, or equivalent internal experience.
- Excellent verbal and written communication skills, with the ability to influence business partners at all levels clearly and concisely.
- Proven ability to build teams by attracting and identifying talented store leaders who can train and develop employees to drive sales and deliver outstanding client service.
Skills
Experience
Two to four years in a similar role at a store of similar volume, or equivalent internal experience.
Workplace
This position is based in Edmonton, Alberta, Canada.
Explore jobs in Alberta or in Canada.
Compensation
The base compensation for this position ranges from CAD 54,800 to CAD 68,500 per annum.
Benefits
May be eligible for performance-based bonus opportunities, a competitive benefits program, and learning and development initiatives aimed at promoting employee support and recognition.
Culture
Sephora fosters a dynamic, inclusive workplace where creativity, curiosity, and a passion for beauty are encouraged at every level. As an employer, it is distinguished by its focus on empowerment, continuous learning, and a collaborative retail culture that celebrates individuality and client-centric innovation.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Sephora, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Store Services Manager», «Beauty Services Manager», «Beauty Experience Manager», «In-Store Services Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.