Sephora Social Impact and Sustainability Manager

About Sephora

Sephora is a global prestige beauty leader, renowned for redefining the retail experience through creativity, inclusivity, and expert service. Founded in France and now part of LVMH, the company brings together an exceptional portfolio of beauty brands with a distinctive culture of discovery and innovation. As an employer, Sephora offers a dynamic, customer-centered environment where talent is encouraged to learn, experiment, and grow across retail, digital, merchandising, operations, and corporate functions. Its teams are united by a passion for beauty, entrepreneurship, and belonging, making Sephora a compelling workplace for professionals seeking impact within a fast-moving international brand.

Role & Responsibilities

• Own employee giving, matching-gift, and volunteering programs end to end, administering the Benevity platform and developing campaigns for store, Field Support Centre, and distribution-centre teams.
• Lead national giving initiatives from concept through completion, including the annual giving campaign, heritage and awareness month activations, and rapid-response disaster relief.
• Manage partnerships by assessing prospective partners, shaping agreements, tracking deliverables and impact, and conducting annual partner reviews; collaborate with Marketing on strategic partnerships such as Toronto Tempo.
• Run product and in-kind donation programs with Merchandising, Inventory, and Supply Chain, including eligibility, allocation, logistics, and charitable receipting.
• Drive sustainability initiatives in packaging reduction and recyclability, store and distribution-centre waste diversion, energy and emissions reduction, and refill and take-back programs.
• Partner with Merchandising and brand partners on packaging and product sustainability standards and supplier data requests, and work with Legal on substantiating claims.
• Build KPI frameworks, dashboards, and leadership reporting, using data to refine strategy.
• Contribute to annual impact reporting and LVMH global deliverables, including LIFE 360 commitments, ratings submissions, and client and partner questionnaires.
• Work with Communications and Marketing to develop internal campaigns, field toolkits, and storytelling about impact.
• Manage program budgets with Finance, including forecasting, purchase orders, invoicing, and monthly variance tracking.

Qualifications

• At least 5 years of experience in social impact, corporate social responsibility, ESG, sustainability, or community engagement, including hands-on program ownership in a large, multi-site organization.
• Experience taking a program from a near-blank page through launch with measurable results, and building processes, documentation, and reporting to sustain it.
• Strong analytical skills and advanced Excel skills; ability to work with imperfect data from multiple systems and owners.
• Experience managing budgets, vendors, and external partners, including contracting and invoice workflows.
• Excellent written and verbal communication skills, with a track record of preparing executive-ready presentations and influencing partners without direct authority.
• Strong organizational skills, adaptability, and judgment in prioritizing competing urgent demands.
• Post-secondary degree in Sustainability, Environmental Studies, Business, Public Policy, Communications, or a related field, or equivalent practical experience.
• Retail, beauty, or consumer goods experience; hands-on Benevity administration; and experience working in a global, matrixed organization are preferred.
• Comfort and confidence using digital and AI-enabled tools responsibly in day-to-day work.
• Fluency in French is preferred.

Skills

Experience

At least 5 years in social impact, corporate social responsibility, ESG, sustainability, or community engagement, including hands-on program ownership in a large, multi-site organization.

Education

Post-secondary degree in Sustainability, Environmental Studies, Business, Public Policy, Communications, or a related field, or equivalent practical experience.

Compensation

The base compensation for this position ranges from CAD 87,900 to CAD 98,300 per annum.

Benefits

Bonus potential; RRSP matching; medical, dental, vision, life, and disability coverage; Well-Being@Sephora program; hybrid work schedule; vacation and flex days; maternity and paternity leave; training and development; tuition reimbursement; 30% discount on merchandise and services; gratis opportunities; flash sale discounts on LVMH brands; volunteer and donation matching; Employee Assistance Program; free mental health resources with 24/7 access to Dialogue.

Culture

Sephora fosters a dynamic, inclusive workplace where creativity, curiosity, and a passion for beauty are encouraged at every level. As an employer, it is distinguished by its focus on empowerment, continuous learning, and a collaborative retail culture that celebrates individuality and client-centric innovation.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.