- Location
- 240 Leighland Avenue, Space #207 (View map)Oakville, ON L6H 3H6Canada
- Employment
- Full-time
- Seniority
- Lead
- Compensation
- $22.20–26.10/hour
- Department
- Retail & Boutique Operations
- Posted
- Nov 12, 2026
About Sephora
Sephora is a global prestige beauty leader, renowned for redefining the retail experience through creativity, inclusivity, and expert service. Founded in France and now part of LVMH, the company brings together an exceptional portfolio of beauty brands with a distinctive culture of discovery and innovation. As an employer, Sephora offers a dynamic, customer-centered environment where talent is encouraged to learn, experiment, and grow across retail, digital, merchandising, operations, and corporate functions. Its teams are united by a passion for beauty, entrepreneurship, and belonging, making Sephora a compelling workplace for professionals seeking impact within a fast-moving international brand.
The Stage Experience Lead oversees sales floor departments at Sephora’s Oakville Place store, supporting selling standards, client service, team development, events and store performance. This is a permanent, full-time role with compensation of CAD 22.20–26.10 per hour; eligible employees may also receive performance-based bonuses and benefits.
Role & Responsibilities
- Oversee all sales floor departments at the assigned Sephora location, including Beauty, Skincare, Fragrance and Haircare or a combination of these areas.
- Ensure the sales floor team follows Sephora’s selling model and delivers outstanding client service to help the store achieve and exceed its objectives.
- Support timely responses to client feedback in each department and partner with the direct manager to address client-related issues and feedback received through the client service hotline or directly from clients.
- Support training for sales floor team members on Client Interactive Technology.
- Support in-store events as needed, ensuring they contribute to store goals and meet client needs.
- Monitor and coach performance management matters in the assigned store area; deliver timely feedback for improvement and follow up as needed.
- Participate in regular check-ins with direct reports.
- Demonstrate a strong understanding of store sales performance and business opportunities.
Qualifications
- One to three years of experience in a similar role at a similar-volume store, or equivalent internal experience.
- Excellent verbal and written communication skills, with the ability to influence business partners at all levels clearly and concisely.
- Proven ability to build teams by attracting and identifying talented store leaders who can train and develop team members to drive sales and deliver outstanding client service.
Skills
Experience
Minimum 3 years; ideally 1–3 years in a similar role at a similar-volume store, or equivalent internal experience.
Workplace
The successful candidate will be located in Oakville, Ontario, Canada, with easy access to Toronto.
Explore jobs in Ontario or in Canada.
Compensation
The base compensation for this position ranges from CAD 22.20 to CAD 26.10 per hour.
Benefits
Eligible for performance-based bonus opportunities, a competitive benefits program, and learning and development initiatives aimed at employee support and recognition.
Culture
Sephora fosters a dynamic, inclusive workplace where creativity, curiosity, and a passion for beauty are encouraged at every level. As an employer, it is distinguished by its focus on empowerment, continuous learning, and a collaborative retail culture that celebrates individuality and client-centric innovation.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.