- Address
- 1585 Kenaston Blvd, Unit K2, Winnipeg, MB R3P 2N3 View map
- Employment
- Full-time
- Seniority
- Manager
- Compensation
- $54,800–68,500/year
- Department
- Retail & Boutique Operations
- Industry
- Perfumes, Cosmetics & Prestige Beauty
- Posted
- Oct 14, 2026
About Sephora
Sephora is a global prestige beauty leader, renowned for redefining the retail experience through creativity, inclusivity, and expert service. Founded in France and now part of LVMH, the company brings together an exceptional portfolio of beauty brands with a distinctive culture of discovery and innovation. As an employer, Sephora offers a dynamic, customer-centered environment where talent is encouraged to learn, experiment, and grow across retail, digital, merchandising, operations, and corporate functions. Its teams are united by a passion for beauty, entrepreneurship, and belonging, making Sephora a compelling workplace for professionals seeking impact within a fast-moving international brand.
Sephora seeks a full-time, permanent Stage Experience Manager in Winnipeg to oversee the store client experience, services, classes, events, team development, training, visual merchandising and brand engagement. Compensation ranges from CAD 54,800 to CAD 68,500 annually, with eligibility for performance-based bonuses and a competitive benefits program.
Role & Responsibilities
- Manage the client experience and all services, classes, and events at a Sephora store.
- Manage daily operations at the Beauty, Skin and Fragrance Studio, as applicable, and ensure Studio Coordinators are trained to manage the Studio and deliver services day to day.
- Ensure Beauty Advisors are trained to use technology innovations in services and support clients with an elevated in-store experience.
- Manage the online services reservation system, including publishing Beauty Advisor availability and class dates and times.
- Maintain adequate staffing to support a smooth client flow and an efficient check-in process.
- Deliver training for new Beauty Advisor hires and existing team members; facilitate orientation and selling model sessions when possible.
- Support the Operations team by ensuring merchandising concepts and sales floor visuals meet company standards; keep the sales floor neat, clean, and organized; execute visual merchandising flips and replenish inventory added to the sales floor.
- Ensure Beauty Advisors engage effectively with visiting store brands; ensure brand representatives train and coach cast on their products; provide feedback on brand training effectiveness when possible.
- Develop Beauty Advisors and Senior Artistry and Skincare team members.
- Lift and carry up to 50 pounds; bend and stretch to stock shelves; work in a fragrance-filled environment.
Qualifications
- Two to four years of experience in a similar role at a similar-volume store, or equivalent internal experience.
- Excellent verbal and written communication skills, with the ability to influence business partners at all levels clearly and concisely.
- Proven ability to build teams by attracting and identifying talented store leaders who can train and develop cast to drive sales and deliver outstanding client service.
Skills
Experience
Two to four years in a similar role at a similar-volume store, or equivalent internal experience.
Workplace
This position is based in Winnipeg, Manitoba, Canada.
Explore jobs in Manitoba or in Canada.
Compensation
The base compensation for this position ranges from CAD 54,800 to CAD 68,500 per annum.
Benefits
Eligible for performance-based bonus opportunities, a competitive benefits program, and learning and development initiatives aimed at promoting employee support and recognition.
Culture
Sephora fosters a dynamic, inclusive workplace where creativity, curiosity, and a passion for beauty are encouraged at every level. As an employer, it is distinguished by its focus on empowerment, continuous learning, and a collaborative retail culture that celebrates individuality and client-centric innovation.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Sephora, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Client Experience Manager», «Store Services Manager», «Beauty Services Manager», «Retail Experience Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.