- Location
- 131, 501 1st Avenue South (View map)Lethbridge, AB T1J 4L9Canada
- Employment
- Full-time
- Seniority
- Director
- Compensation
- $82,200–102,700/year
- Department
- Retail & Boutique Operations
- Posted
- Nov 12, 2026
About Sephora
Sephora is a global prestige beauty leader, renowned for redefining the retail experience through creativity, inclusivity, and expert service. Founded in France and now part of LVMH, the company brings together an exceptional portfolio of beauty brands with a distinctive culture of discovery and innovation. As an employer, Sephora offers a dynamic, customer-centered environment where talent is encouraged to learn, experiment, and grow across retail, digital, merchandising, operations, and corporate functions. Its teams are united by a passion for beauty, entrepreneurship, and belonging, making Sephora a compelling workplace for professionals seeking impact within a fast-moving international brand.
The Store Director leads client service, people development, sales, productivity, merchandising, operations and human resources at Sephora in Lethbridge, Alberta, ensuring alignment with Sephora’s concepts, culture, objectives and policies. The role is permanent and full-time, with responsibility for store results, staffing and team development, inventory and merchandising; compensation is CAD 82,200–102,700 annually, with eligibility for performance-based bonuses.
Role & Responsibilities
- Forecast sales and payroll with the District Manager to drive store results.
- Monitor daily, weekly and monthly sales results and communicate them to staff.
- Manage and measure the effectiveness of business strategies, adjusting the plan as needed.
- Achieve sales plans and operating profit goals while maintaining expenses.
- Develop strategies to grow the business by leveraging the customer loyalty program, events, product knowledge and services.
- Maintain staffing levels that support an exceptional client experience while meeting budget goals.
- Recruit, interview and hire for all positions according to business needs.
- Train, coach, delegate to, supervise and motivate Assistant Managers and Supervisors, developing their leadership and business skills.
- Foster a coaching culture through timely recognition of successes and feedback on development opportunities.
- Ensure all team members receive quarterly development meetings and plans.
- Conduct timely inventories and maintain updated inventory records.
- Communicate inventory issues and concerns to the District Manager and key stakeholders.
- Make strategic and innovative merchandising decisions in line with Sephora’s concepts when needed to grow the business.
Qualifications
- At least 5 years of management experience in the retail or service industry.
- Experience recruiting, staffing and hiring across all store positions, including leadership roles.
- Effective time management, problem-solving and communication skills.
- Ability to maintain composure and demonstrate managerial courage.
- Ability to analyze sales trends and respond appropriately.
- Proficiency in Windows, Word and Excel.
- High school graduate or equivalent; a college degree is preferred.
- Open availability, including evenings, weekends and holidays.
- Ability to work in a fragrance-filled environment, lift and carry up to 50 pounds, and bend and stretch to stock shelves.
Skills
Experience
At least 5 years of management experience in the retail or service industry.
Education
High school graduate or equivalent; a college degree is preferred.
Workplace
This position is based in Lethbridge, Alberta, Canada.
Explore jobs in Alberta or in Canada.
Compensation
The base compensation for this position ranges from CAD 82,200 to CAD 102,700 per annum.
Benefits
Eligible for performance-based bonus opportunities, a competitive benefits program, and learning and development initiatives focused on employee support and recognition.
Culture
Sephora fosters a dynamic, inclusive workplace where creativity, curiosity, and a passion for beauty are encouraged at every level. As an employer, it is distinguished by its focus on empowerment, continuous learning, and a collaborative retail culture that celebrates individuality and client-centric innovation.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.