Sephora Store Manager
- Location
- Repentigny Quebec Canada
- Employment
- Full-time
- Seniority
- Manager
- Department
- Retail & Boutique Operations
- Industry
- Perfumes, Cosmetics & Prestige Beauty
- Posted
- Oct 7, 2026
About Sephora
Sephora is a global prestige beauty leader, renowned for redefining the retail experience through creativity, inclusivity, and expert service. Founded in France and now part of LVMH, the company brings together an exceptional portfolio of beauty brands with a distinctive culture of discovery and innovation. As an employer, Sephora offers a dynamic, customer-centered environment where talent is encouraged to learn, experiment, and grow across retail, digital, merchandising, operations, and corporate functions. Its teams are united by a passion for beauty, entrepreneurship, and belonging, making Sephora a compelling workplace for professionals seeking impact within a fast-moving international brand.
The Store Manager oversees Sephora’s client experience, team development, sales, productivity, merchandising, operations and human resources, with accountability for store profitability and brand standards. This permanent, full-time, on-site role in Repentigny includes evening, weekend and public-holiday availability.
Role & Responsibilities
- Forecast sales and staffing with the district manager to improve store results.
- Monitor daily, weekly and monthly sales results and communicate them to team members.
- Achieve store sales and operating profit targets while controlling expenses.
- Manage and measure the effectiveness of business strategies, making changes as needed.
- Develop strategies to grow the business by leveraging the client loyalty programme, events, product knowledge and services.
- Maintain optimal staffing levels to deliver an exceptional client experience while meeting budget targets.
- Recruit, interview and hire for all positions according to operational needs.
- Train, coach and motivate department managers and team leads, delegating supervisory responsibilities to develop their leadership and business skills.
- Foster a coaching culture in which team members receive timely recognition for achievements and feedback on areas for improvement through daily coaching and quarterly development meetings.
- Conduct inventory counts, maintain stock records and communicate inventory issues or concerns to relevant stakeholders.
- Make strategic and innovative merchandising decisions in line with Sephora concepts, as needed, to grow the business.
Qualifications
- At least five years of senior management experience in the beauty, retail or customer service industry.
- Demonstrated experience coaching a high-performing team and a passion for training, development and education.
- Experience recruiting, staffing and hiring for all store positions, including management roles.
- Strong time management, problem-solving and verbal and written communication skills; proficiency with Windows, Word and Excel.
- Ability to remain composed and the courage to lead difficult conversations as a manager.
- Strong business acumen and ability to analyse and respond appropriately to sales trends, with a track record of meeting targets or key performance indicators.
- Commitment to learning and development, and a drive to pursue new growth opportunities through formal training or professional experience.
- Availability to work evenings, weekends and public holidays.
- Ability to bend and stretch to replenish displays and shelves, and lift and move loads of up to 50 pounds.
Skills
Experience
At least five years of senior management experience in the beauty, retail or customer service industry.
Workplace
The successful candidate will be located in Repentigny, Quebec, Canada, with easy access to Montreal.
Benefits
Employee discounts, free products, exclusive brand events, an extended health benefits programme and life insurance for full-time employees, paid time off, training and development, and internal mobility opportunities across Canada. Performance bonuses and a competitive benefits programme are also mentioned.
Culture
Sephora fosters a dynamic, inclusive workplace where creativity, curiosity, and a passion for beauty are encouraged at every level. As an employer, it is distinguished by its focus on empowerment, continuous learning, and a collaborative retail culture that celebrates individuality and client-centric innovation.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Sephora, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Manager», «Boutique Manager», «Retail Operations Manager», «Store Director», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.