- Location
- Surrey British Columbia Canada
- Employment
- Part-time
- Seniority
- Entry-Level
- Compensation
- $18.74–22.49/hour
- Department
- Retail & Boutique Operations
- Industry
- High Jewelry
- Posted
- Nov 3, 2026
About Swarovski
Swarovski began cutting crystal in Wattens, Austria, in 1895. Today its work spans crystal production, jewelry design and retail. The house also supplies crystals to designers working in fashion and couture.
Swarovski seeks a part-time Retail Sales Consultant in Surrey to deliver exceptional service, build customer relationships, meet sales goals, and contribute to an engaging store environment. The role offers CAD 18.74–22.49 hourly, with the ability to participate in a sales incentive bonus program.
Role & Responsibilities
- Deliver outstanding customer service and create emotional connections through storytelling.
- Build trust and lasting customer relationships while promoting loyalty programs.
- Achieve individual and team sales goals and take accountability for results.
- Collaborate with the team to create a welcoming, organised store environment.
- Stay up to date on brand product knowledge and use digital tools to enhance the customer experience.
Qualifications
- Passion for fashion, luxury, or lifestyle brands.
- Experience in a multicultural retail environment.
- Excellent, proven customer service skills and a personality that builds trust.
- Curiosity, empathy, a results-driven approach, teamwork, and a commercial mindset.
- Digital proficiency and comfort using retail technology.
- Confidence expressing individuality and contributing creative ideas to the team.
Skills
Workplace
The successful candidate will be located in Surrey, British Columbia, Canada, with easy access to Vancouver.
Explore jobs in British Columbia or in Canada.
Compensation
The base compensation for this position ranges from CAD 18.74 to CAD 22.49 per hour.
Benefits
Recognition awards; employee discounts on Swarovski products; paid volunteering leave; a global employee assistance program supporting mental, physical, and emotional health, managerial support, and financial and legal matters; product and personal training; career development opportunities; and eligibility to participate in a sales incentive bonus pay program.
Culture
Product knowledge is part of the sales role. Advisors explain how cut and color affect a crystal and help clients distinguish the crystal collections from Swarovski Created Diamonds.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Swarovski, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Client Advisor», «Retail Associate», «Customer Experience Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.