- Employment
- Part-time
- Seniority
- Senior
- Department
- Retail & Boutique Operations
- Industry
- High Jewelry
- Posted
- Nov 8, 2026
About Swarovski
Swarovski began cutting crystal in Wattens, Austria, in 1895. Today its work spans crystal production, jewelry design and retail. The house also supplies crystals to designers working in fashion and couture.
The Senior Retail Sales Consultant delivers exceptional service and memorable brand experiences, builds customer relationships, promotes loyalty programs, and achieves individual and team sales goals at Swarovski's Tanger Outlet Centre in Cookstown. This part-time role also involves maintaining an organized store environment, keeping product knowledge current, and using digital tools to enhance the customer experience.
Role & Responsibilities
- Deliver outstanding customer service and create emotional connections through storytelling.
- Build trust and lasting customer relationships, promoting loyalty programs.
- Achieve individual and team sales goals and take accountability for results.
- Collaborate with the team to maintain a welcoming, organized store environment.
- Keep product knowledge up to date and use digital tools to enhance the customer experience.
Qualifications
- Passion for fashion, luxury, or lifestyle brands.
- Experience in a multicultural retail environment.
- Excellent, proven customer service skills and a personable approach that builds trust.
- Curious, empathetic, results-driven team player with a commercial mindset.
- Digitally savvy and comfortable using retail technology.
- Confidence expressing individuality and bringing creative ideas to the team.
Skills
Experience
Experience in a multicultural retail environment.
Workplace
The successful candidate will be located in Cookstown, Ontario, Canada, with easy access to Toronto.
Explore jobs in Ontario or in Canada.
Benefits
Sales incentive bonus program; recognition awards; exclusive employee discounts on Swarovski products; paid volunteering leave; global employee assistance program covering mental, physical, and emotional health, managerial support, and financial and legal matters; product and personal training; career development opportunities.
Culture
Product knowledge is part of the sales role. Advisors explain how cut and color affect a crystal and help clients distinguish the crystal collections from Swarovski Created Diamonds.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.